ATLANTA, April 2, 2008 – Delta Air Lines (NYSE: DAL) customers now have more control of their travel experience with the ability to check in conveniently on delta.com for most international flights — right from the comfort of their home, office or anywhere they have online access. Customers departing the United States on international flights will save valuable time by printing boarding passes at delta.com, and proceeding directly to security when they arrive at the airport. Customers traveling with luggage can check-in bags simultaneously at delta.com, and make a quick stop at a Delta Baggage Drop location before heading to security.
“Delta is committed to providing today’s busy travelers with the speed, ease, and convenience they demand,” said Josh Weiss, Delta’s managing director responsible for delta.com and self-service products. “And, as the airline that serves more worldwide destinations than any other carrier, international and baggage check-in at delta.com are additional time-saving features for our valued customers.
Delta.com check-in is available for travel to any destination served by Delta that does not require the customer to hold a visa. Customers can check in at delta.com up to 24 hours prior to departure using their SkyMiles number and PIN, a confirmation code, credit card, or electronic ticket number. Check-in must be completed at least 30 minutes prior to departure for travel within U.S. and no less than one hour prior to departure for international flights. Minimum check-in times may vary by airport; exceptions can be found on delta.com.
In addition to international online check-in and industry-leading online baggage check-in the award-winning delta.com has also launched several recent enhancements with more coming soon:
- Delta’s new Best Fare Guarantee assures customers always find Delta’s lowest published fares at delta.com or receive a refund of the difference and a $100 travel voucher. Terms and conditions apply; details are below.
- Based on e-chats with customers and suggestions submitted at Delta’s blog, “Under the Wing,” delta.com now saves customers key strokes by automatically populating origin or destination cities after the first letters are typed and giving customers selection options when typing a city code with multiple airports, such as “NYC.” Soon, Delta also will add more time-saving functionality to airport kiosks. A sneak peek of new screen views — with the opportunity to provide feedback — is available at http://blog.delta.com/2008/03/04/designing-the-way-you-check-in-part-deux/.
- Later this month, U.S. customers will have the option to use Moneta — an alternate form of payment to purchase tickets at delta.com, in lieu of a credit card.
More than a quarter of a million customers worldwide visit delta.com every day to check-in online, shop for SkyMiles Award Travel, avoid booking fees, get flight updates and book flights, car rentals, hotels and other trip amenities. The speed, ease, convenience and security of delta.com make it the best one-stop shop for customers’ travel needs.
Delta Air Lines operates service to more worldwide destinations than any airline with Delta and Delta Connection flights to 306 destinations in 58 countries. Delta has added more international capacity than any major U.S. airline during the last two years and is the leader across the Atlantic with flights to 37 trans-Atlantic markets. To Latin America and the Caribbean, Delta offers more than 517 weekly flights to 57 destinations. Delta's marketing alliances also allow customers to earn and redeem SkyMiles on nearly 16,409 flights offered by SkyTeam and other partners. Delta is a founding member of SkyTeam, a global airline alliance that provides customers with extensive worldwide destinations, flights and services. Including its SkyTeam and worldwide codeshare partners, Delta offers flights to 841 worldwide destinations in 162 countries. Customers can check in for flights, print boarding passes and check flight status at delta.com.