Pam Fletcher is Chief Sustainability Officer & Corporate Innovation at Delta Air Lines.
Pam leads Delta’s Sustainability and Innovation organization in service of the company’s net-zero future. She and her team are organized around two main focus areas: eliminating Delta’s climate impact from flying via the airline’s fleet, fuel and contrails; and embedding sustainability across the airline’s business to create sustainable, eco-friendly travel and work experiences. Short-, medium- and long-term actions define each of these focus areas that fuel the global carrier’s industry leadership position on sustainability.
Pam joined Delta Air Lines from General Motors, where she established an impressive track record leading innovation across a broad range of initiatives. She has an extensive history of putting the customer first and delivering products and services that help to enable a world free of emissions.
Pam's most recent assignment at GM was Vice President of Global Innovation, where she was responsible for developing and growing new businesses, disrupting established industries, entering new markets and attracting new customers. Prior to that, she was Vice President of Electric Vehicles, where she led the teams responsible for developing electric and autonomous vehicles.
Pam has over two decades of experience in a number of other automotive and transportation leadership roles. She earned bachelor's and master's degrees in science in engineering from Kettering University in Flint, Michigan, and Wayne State University in Detroit. Pam and her husband, Larry, reside in Atlanta.