For Delta’s Spanish-speaking travel partners, preparing for the return of travel and helping educate customers on safety and fast-evolving travel requirements is key to helping the travel industry’s recovery. To do their part, Delta and Emory Healthcare hosted a Spanish-language virtual event for travel agents, corporate partners and media in the U.S., Latin America and Spain to discuss the new travel experience, what customers can expect and how to travel safely as demand returns.
Delta’s Luciano Macagno, Managing Director of Latin America, the Caribbean and South Florida, and Emory’s Dr. Carlos del Rio, Infectious Disease Special Advisor to Delta and Distinguished Professor of Medicine at Emory School of Medicine, talked through the global airline's more than 100 layers of protection put in place with guidance from its partners like Emory, Purell and Lysol to provide customers and employees with a safer travel experience.
With travel demand rising and vaccines being rolled out in different phases throughout the world, Macagno and Dr. del Rio discussed how travelers can stay safe, including after vaccination. Dr. del Rio compared the current state of the pandemic with a flight that is preparing to land:
“I believe we are starting our descent, however, there is still a way to go before we arrive. When the Captain tells you, ‘we are starting to descend,’ the Captain doesn’t say, ‘please remove your seat belt and then everything is safe since we’re almost there,’” said Dr. del Rio. “On the contrary, that’s when the Captain says, ‘continue using your seat belt.’ So, it is imperative to continue using our face mask and continue to practice all health and safety measures for a safe landing. Our safe landing depends on everyone using their face masks, keeping a safe distance and doing all that is necessary to stay safe, including getting vaccinated.”
Macagno also shared details of the resumption of Delta’s schedule and how Delta is recovering in the Latin America and the Caribbean regions:
“I am very happy to say that we are on our way to recovery, with nearly 4,000 daily departures around the world, operating to 200 destinations in the United States and 50 worldwide.”
Macagno advised partners and customers to check on fast-evolving travel requirements during the planning process by visiting Delta’s new Travel Planning Center on delta.com, where travelers can see an interactive map, testing resources and more.