Charisse Evans, Vice President of Reservation Sales and Customer Care, and colleague Robert Rector talk about how experiences helping individual customers - or in his case, as a customer himself - helped shape the way they approach their jobs.

This story was produced by StoryCorps Custom Services, a division of StoryCorps, whose mission is to preserve and share humanity’s stories in order to build connections between people and create a more just and compassionate world. Learn more at www.storycorps.org. Have a Delta story to share? Get involved here.

Read a transcript of the interview. 

Charisse Evans and Robert Rector

 

 

Related Topics

Related topics

LATEST NEWS

English
JFK International, LaGuardia Airport, Newark Liberty, Newburgh and White Plains are all included in the waiver.
N8employee-group-representation.jpg
English
The airline lands No. 7 spot on list of top large employers.