SkyTeam CEO and Managing Director, Perry Cantarutti, outlined some key highlights expected from across the alliance this year at the 72nd annual IATA AGM held in Dublin recently.
Underscoring SkyTeam’s commitment to the more than 665 million annual passengers that fly on its 20 member airlines each year, the alliance will launch the SkyPriority Audit App. The App allows premium customers to rate their travel experience in effort to ensure the highest consistency in service delivery across the globe.
Cantarutti also shared that intra-airline codesharing collaboration between SkyTeam members grew by more than 7 percent year-over-year to March 2016.
“This continued growth in collaboration enables member airlines to extend their global reach and offer a greater number of destinations and frequencies to their customers, without launching services to new markets,” Cantarutti said.
The development of a new SkyTeam lounge at Beijing Capital International Airport was also announced.
The construction started earlier this month and the official opening is scheduled for the fourth quarter of this year. The lounge will be the sixth SkyTeam-branded facility and the alliance’s second in Greater China, complementing the Hong Kong lounge that opened in October 2015.