Delta has taken the following actions to minimize the storm’s impact on flights and customers. Safety is the airline’s top value.
- Canceled about 350 flights scheduled for Friday night and Saturday to minimize impact on operations in its Atlanta hub – the world’s busiest – and allow customers to change plans accordingly. Customers should check Delta.com or the Fly Delta Mobile App for up-to-the-minute details on individual flights.
- Offered to waive change fees for customers whose travel plans are likely to be affected by the storm. More than a dozen markets in the Southeastern U.S. qualify, from Alabama to Virginia. To see if flights in a particular market are eligible, go to this page on Delta.com.
- For safety reasons, temporarily embargoed unaccompanied minors from traveling on a connecting flight through Atlanta today or Saturday. Unaccompanied minors with a direct flight to or from Atlanta may travel.
- Also for safety reasons, temporarily embargoed customers traveling on active military order from traveling with pets as checked baggage on a connecting flight through Atlanta Friday through Sunday. These pets with a direct flight to or from Atlanta may travel.
- Added staffing to Atlanta and Southeastern de-icing, Customer Care and Airport Customer Service teams to keep operations running smoothly and assist customers who need to be re-accommodated.