Sep. 6, 2019
Since Delta launched the first biometric terminal in the U.S., the airline has advanced its position as the industry leader in biometrics, expanding to four new markets in less than a year.
Dec. 11, 2018
Zone boarding, an aviation standard for decades, will soon be a thing of the past for Delta customers as the airline makes a global shift to boarding by branded fare purchased.
Jul. 19, 2018
Delta’s new flagship aircraft – the stunning Airbus A350 – isn’t the only innovative benefit of flying out of Detroit Metropolitan Airport (DTW). Starting this month, Delta and U.S. Customs and...
Feb. 2, 2018
Effective immediately, the airline is enhancing its boarding process to honor all uniformed and non-uniformed active military personnel.
Mar. 2, 2017
Interim queuing system is the latest in Delta's string of innovations to enhance customer experience.
Nov. 4, 2016
Bill Lentsch, Senior Vice President - Airport Customer Service, writes about new boarding processes and other airport innovations.
Nov. 19, 2014
On Thursday, Delta customers will see updated Gate Information Display Screens information when they prepare to board their flights. The new GIDS design-flow prioritizes the most critical flight...
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