Delta introduces enhanced boarding process in Atlanta
Interim queuing system is the latest in Delta's string of innovations to enhance customer experience.
Flying A330
Bill Lentsch, Senior Vice President - Airport Customer Service, writes about new boarding processes and other airport innovations.
Bill Lentsch Executive Headshot
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Bill Lentsch is Senior Vice President – Delta Connection and Delta Global Services, CEO Endeavor Air for Delta Air Lines. In this role he oversees all aspects of the more than 2,300 daily departures...
Tim Mapes Speaking
Bill Lentsch, Senior Vice President-Airport Customer Service and Cargo Operations