Nov. 30, 2018
Delta customer Wesley S. sent a frantic tweet to Delta at 10 p.m. Nov. 19, after noticing his son Xavier who has autism had lost his beloved monkey doll on his flight to Nashville from Atlanta.
Jun. 20, 2017
When severe weather or other events disrupt operations, Delta may issue a travel waiver to give customers the chance to take alternate flights without paying a change fee. And to make it easier for...
Oct. 19, 2016
Jan. 27, 2016
Delta issued a travel advisory for customers Wednesday who might be concerned with travel to destinations affected by the Zika virus. It reads: “Customers with current reservations who are concerned...
Dec. 16, 2015
Delta has launched the latest enhancements to its automated rebooking system to improve the customer experience during flight cancellations and delays. New functionality has been added to kiosks in...
Oct. 8, 2015
The airline's Reservations Premium Sales and Service teams have been recognized for customer service excellence by J.D. Power.
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