article  |  Aircraft
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Delta worked through the pandemic to anticipate and adapt to a myriad of changes, from how it cleans its aircraft to reducing interactions during meal services in order to help keep everyone safe. While customers see a smooth operation, much happens behind the scenes to make sure planes take off ...
Dec. 21, 2021, 1 p.m.
video  |  People & Culture
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Wilmarie Ramos Cotto, Global Ticket Support Specialist, took the world behind-the-scenes at Delta's Customer Engagement Center in Tampa. Not only that, she allowed Delta's Instagram followers to ask her questions in real-time using the platform's new questions sticker for Instagram Stories, which were then answered publicly in a subsequent post ...
Sept. 6, 2018, 1:19 p.m.
video  |  People & Culture
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Sahubdin Fazal (Shabby), a Ground Maintenance Technician, took the world behind-the-scenes at Delta's Ground Service Equipment facility in Atlanta. Not only that, he allowed Delta's Instagram followers to ask him questions in real-time using the platform's new questions sticker for Instagram Stories, which were then answered publicly in a subsequent ...
Aug. 7, 2018, 2 p.m.
article
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Ever boarded a plane and wondered where it has just come from, or thought about where it’s headed after you’ve arrived at your destination? The answer: anywhere within the range of that aircraft. “We don’t dedicate one specific aircraft to any particular city,” explains Mark Zelinski, Systems Operations Manager in ...
Aug. 3, 2015, 7 a.m.
article  |  People & Culture
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There will be more Delta flights this summer than ever. Don Mitacek – “the fixer” - and Bill Lentsch – “the handler” – say their teams are ready. Delta News Hub: What are some things (your teams) Technical Operations and Airport Customer Service/Cargo have done to prepare? Don Mitacek, Senior ...
June 19, 2015, 9:45 a.m.
article  |  People & Culture
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If your mother resides in the Atlanta, Minneapolis/St. Paul or Honolulu areas, the chances are very, very good the floral token of your appreciation for her flew Delta before you ordered it. If she lives elsewhere, the chances are still good her bouquet was carried by the widget. Because more ...
May 11, 2015, 2:46 p.m.