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What does the travel experience of tomorrow look like? As Delta continues to invest in improving every aspect of the travel experience, customers are getting a taste of the future today — with much more to come. Since Delta launched the first biometric terminal in the U.S. in 2018, the ...
Oct. 22, 2019, 2 a.m.
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Zone boarding, an aviation standard for decades, will soon be a thing of the past for Delta customers as the airline makes a global shift to boarding by branded fare purchased. This is the latest evolution in Delta’s multi-year work to bring consistency, simplicity and clarity to the gate and ...
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Delta’s new flagship aircraft – the stunning Airbus A350 – isn’t the only innovative benefit of flying out of Detroit Metropolitan Airport (DTW). Starting this month, Delta and U.S. Customs and Border Protection (CBP) are launching DTW’s first biometric boarding test, building on key learnings from several years of pilot ...
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The next time you're passing through the airport and a Delta agent has just started boarding, you'll hear, "Our active duty U.S. military service members with ID are welcome to board." Supporting active military and veterans is key to Delta's business strategy and community engagement efforts. That's why, effective immediately ...
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Customers traveling through B Concourse at Atlanta’s Hartsfield–Jackson International Airport today will notice a more streamlined boarding process at five Delta departure gates. The latest upgrade to the boarding process features branded pillars to create four parallel lanes, keeping customers out of the walkway and providing a separate queuing area ...
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Innovation happens every day at Delta. From automated security lanes to dynamic updates on the Fly Delta mobile app, we’re 80,000 people building a better airline for our customers and employees. For us, innovation means improving the way we fly, work and serve at every airport, every day. It’s not ...
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On Thursday, Delta customers will see updated Gate Information Display Screens information when they prepare to board their flights. The new GIDS design-flow prioritizes the most critical flight information for customers to aid the boarding process and provide self-service details that reduce some of the most frequently asked questions at ...