article  |  Policies
5 tips for packing smarter this spring break
With spring break swinging into action and people looking to thaw out some place warm, Delta wants to remind customers to pack smart so that airport security restrictions don’t slow down the fun. Here are five tips to get travelers to spring break and back on time: Hoverboards don’t fly ...
June 4, 2020, 2:11 p.m.
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Step aside June, July takes top spot for number of Delta customers flown
Any way you slice it, July has been a busy month for Delta. The airline flew more people in a single month than it ever has in its history and on July 20, a total of 6,087 Delta mainline and Delta Connection flights departed to destinations around the world — ...
Aug. 3, 2018, 4:28 p.m.
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Statement regarding disruptive passenger on Flight 248
Delta issued the following statement regarding Flight 248 from Atlanta to Allentown, Pa., on Nov. 22: "We are sorry to our customers who experienced this disruption. We have followed up with the teams involved and all agree that this customer should not have been allowed to continue on the flight ...
Nov. 26, 2016, 3:56 p.m.
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VIDEO: UNC, NC State join Delta’s roster of college partners
Delta is growing its portfolio of college and university partners with the addition of the University of North Carolina and NC State University. “The Triangle is a key market for Delta, and our efforts to engage our new college and university partners here will support the airline’s overall goal to ...
Aug. 25, 2016, 3 p.m.
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Employees helping customers in LHR after outage
Aug. 10, 2016, 1:27 p.m.
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Compensation offered for customers affected by cancels, delays
Delta will provide $200 in travel vouchers to all customers who experienced a delay of greater than three hours or a cancelled flight between Aug. 8 - 10 as a result of Monday’s systemwide outage. The vouchers are available for travel on all Delta and Delta Connection-operated flights. Delta extended ...
Aug. 10, 2016, 12:15 p.m.
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Employees helping customers in SEA after outage
Aug. 10, 2016, 10:29 a.m.
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What Delta customers need to know
Delta officials anticipate returning to close-to-normal operations Wednesday following an outage Monday that disrupted the airline’s flight schedule. Here are key things to know today: 1. Delta has canceled more than 300 flights today as teams across the airline continue to work to bring an end to the impact of ...
Aug. 10, 2016, 8:28 a.m.
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Employees care for customers amid disruption
Delta teams have been working around the world – and around the clock – to take care of customers affected by a loss of power Monday morning that disrupted operations systemwide. A little creativity, thoughtfulness and flexibility have been going a long way as agents do everything they can to ...
Aug. 9, 2016, 6:46 p.m.
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Soaring summer: Delta breaks its record for passengers carried in a day
More people flew Delta last Friday than any previous day in the airline’s history, as 624,000 revenue customers departed on flights to destinations around the globe aboard 5,903 Delta and Delta Connection flights. That was like carrying the entire population of Baltimore in a single day. The record enplanements beat ...
July 29, 2016, 10:01 a.m.
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By the numbers: Delta's first year with university partners
Last year, in an effort to become a lifelong travel partner to future customers, Delta signed exclusive agreements with universities across the country, engaging college students and campus communities at unique campus and alumni events. By moving past traditional advertising and logo placements and working closely with universities to create ...
June 17, 2016, 10:25 a.m.
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“Tell the World” TV ad celebrates life’s defining moments
Delta debuted a TV spot celebrating the pursuit of life’s greatest opportunities during the GRAMMY broadcast Monday evening. “Tell the World” celebrates life’s defining moments – when there’s no turning back, that moment on the cusp of something magical, that culminates a lifetime of preparation, that stays with you forever ...
Feb. 16, 2016, 6:13 p.m.
article  |  Business
Customers concerned about Zika virus may qualify for changes or refund
Delta issued a travel advisory for customers Wednesday who might be concerned with travel to destinations affected by the Zika virus. It reads: “Customers with current reservations who are concerned about travelling to destinations reported by the CDC to be affected by Zika Viral Illness should call 1-800-221-1212 (U.S.) or ...
Jan. 27, 2016, 5:10 p.m.
video  |  Giving
Delta Celebration Grill fires up at Michigan State vs Ohio State game
Saturday’s showdown between Ohio State and Michigan State didn’t have the outcome most expected, but before the big game, Delta and the Delta Celebration Grill were grilling up some tailgate favorites. The ultimate aviation-themed grill was built by the Delta Technical Operations team and designed to resemble an aircraft. Once ...
Nov. 23, 2015, 5:04 p.m.
article  |  Business
Sorry, airlines aren’t “charging as much as ever”
In a column on the website Quartz, Democratic presidential candidate Hillary Clinton makes the case that the American system of capitalism isn’t working the way it’s supposed to and needs fixing. It’s an issue that is sure to be debated by all candidates in the coming year. The former secretary ...
Oct. 21, 2015, 4:44 p.m.
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