Leader Bio
Dave Holtz is senior vice president – Operations & Customer Center for Delta Air Lines responsible for the Operations Customer Center (OCC) and the direction of Delta’s worldwide operations. His responsibilities include numerous other critical operational disciplines, as well as the oversight of Delta customers on SkyTeam and Delta Connection...
Nov. 11, 2020, 8:05 a.m.
article  |  Customer Experience
Body
SkyWatch Daily Outlook, a customer-friendly version of Delta's internal operational outlook will be published each morning to delta.com and the Fly Delta app. SkyWatch provides behind-the-scenes information brought directly from Delta's experts at its Operations & Customer Center (OCC), providing customers added transparency into potential impacts as it relates to ...
Aug. 13, 2019, 12:48 a.m.
article
Body
While not the busiest days of the year—July earns that title—travel around Thanksgiving is still demanding, as millions of customers, many of them infrequent flyers, head to visit loved ones for the holidays. And Delta is ramping up operations across the system to prepare. Delta will fly more than 3.65 ...
Nov. 23, 2016, 10:29 a.m.
article
Body
It didn’t take long for Delta to bounce back from last week’s operational disruption. The airline Saturday posted a mainline cancellation-free day and canceled just a handful of flights on Sunday* as a result of a security issue at New York’s JFK International Airport. Dave Holtz, Delta’s Senior Vice President—Operations ...
Aug. 15, 2016, 3:49 p.m.
article
Body
More people flew Delta last Friday than any previous day in the airline’s history, as 624,000 revenue customers departed on flights to destinations around the globe aboard 5,903 Delta and Delta Connection flights. That was like carrying the entire population of Baltimore in a single day. The record enplanements beat ...
July 29, 2016, 10:01 a.m.
article
Body
This year is off to a record-breaking start as Delta over the weekend ended a more than 13-day streak of zero mainline cancellations. Not a one. For 318.9 hours ending Sunday, the global airline flew 39,801 cancel-free mainline flight operations, beating Delta’s previous record of 279.3 hours by more than ...
May 2, 2016, 5:11 p.m.
article
Body
Business Travel News has named Dave Holtz, Delta’s Senior Vice President – Operations and Customer Center, among the 25 Most Influential Executives in the business travel industry. Holtz was awarded the honor for Delta’s excellent operational reliability at the BTN Business Travel Trends and Forecast in New York this week ...
Dec. 10, 2015, 9 a.m.