video  |  Customer Experience
8 tips for smooth summer travel with Delta
With the summer travel season under way, Delta has rolled out its award-winning Early Valet program at eight* airports around the U.S. From Washington, D.C., to Seattle, agents tag and label carry-on bags at the gate and place them in the bins above customers' assigned seats before boarding. This process ...
June 6, 2017, 1 p.m.
article  |  Customer Experience
Early Valet in full swing for summer
Delta’s summer schedule is ramping up, that means more people flying to more destinations. To help cut time spent standing in line and ensure necessary overhead bin space, Delta’s Airport Customer Service team today is starting up their award-winning Early Valet program for the second year. Early Valet is a ...
June 1, 2016, 12:50 p.m.
article  |  Customer Experience
Award-winning gate program extended for holiday travel
In effort to make every passenger's boarding experience a pleasant one, Delta’s Airport Customer Service (ACS) has extended the Early Valet program through Jan. 1, 2016. ACS launched Early Valet this past summer, with a focus on reducing boarding times and improving customer satisfaction. Through Early Valet, Gate Concierge agents ...
Dec. 1, 2015, 10:24 a.m.
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