For everyone’s safety, Delta updates service animal policy and will no longer recognize emotional support animals as service animals
Jan. 7, 2021, 2 p.m.
Effective immediately, Delta is discontinuing its 8-hour flight limit for emotional support animals (ESAs). The policy change comes on the heels of U.S. Department of Transportation guidance regarding service and support animals. After working with the DOT and cross-divisional business groups, Delta was able to develop a solution to protect ...
Oct. 22, 2019, 2 a.m.