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Life for Amal Yusuf has been busy lately. Projects at work and family celebrations of Eid al-Fitr have taken all of her focus. So much so, that her 11th work anniversary on May 17 slipped her mind. But 11 years at Delta Air Lines is no small feat, and it ...
May 20, 2021, 5:30 p.m.
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Some of our processes during boarding, meal service and at other times are being streamlined to enhance the safety of our people and customers.
Dec. 2, 2020, 3:15 p.m.
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CEO Ed Bastian shared in a memo to all employees today that Delta has effectively managed staffing between now and the peak 2021 summer season for most frontline groups.
Sept. 15, 2020, 10 a.m.
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Flight attendants delivering thoughtful new service procedures, Reservation Sales & Customer Care specialists offering unprecedented flexibility and empathetic care, pilots outlining our air filtration processes before boarding, Airport Customer Service agents passing out Care Kits. Delta employees across the globe have stepped up to embrace a new normal as they ...
Sept. 9, 2020, 4 p.m.
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First-of-its-kind service will launch for Main Cabin customers on international flights in November Customers can expect to be impressed on board Delta’s international routes* starting this November when the airline debuts its industry-leading Main Cabin experience. Free “Welcome Aboard” cocktails featuring Bellinis to start, hot towel service and mix-and-match options ...
July 9, 2019, 1:54 p.m.
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In no area of Delta is innovation more alive than at Delta Flight Products – the global airline's wholly owned start up charged with innovating the most complex aspects of Delta's aircraft interiors. Quietly launched in the summer of 2016 with a mere 10 employees, the team has grown to ...
Dec. 20, 2018, 9 a.m.
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Seeing the invisible — that's the super power Delta's industry-only Flight Weather Viewer app gives Delta pilots, and why Delta is the only global airline to experience a decrease in severe turbulence encounters over the last few years, despite a greater number of severe weather events worldwide. ​ Initially introduced ...
Dec. 11, 2018, 2:34 p.m.
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The Flight Family Communication platform ensures employees working a Delta flight can communicate directly with one another about the status of dozens of tasks before departure: catering, fueling, carry-on and checked bags and more. ​
Nov. 19, 2018, 11:45 a.m.
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A year after the highly successful launch of Delta's proprietary handheld Nomad device to help gate agents and red coats deliver faster, more personalized solutions for customers from the palm of their hands, the airline is deploying 1,000 more devices to nearly 40 domestic and international locations. The 2019 expansion ...
Nov. 14, 2018, 11:05 a.m.
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What happens when you give a Delta employee a body suit fit for a super hero? The world may not have to wait long to find out. Delta is an initial member in an Exoskeleton Technical Advisory Group (X-TAG) that will think about the best ways to bring full-body, powered ...
March 21, 2018, 12:40 p.m.
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Building on the innovative SkyPro for flight attendants and mobile Nomad devices for gate agents, Delta Sky Club recently rolled out handheld devices to ambassadors in 32 of its clubs, applying the technology and best practices of sister handheld devices to deliver a more individualized Delta Sky Club experience. Each ...
Jan. 22, 2018, 11:42 a.m.