article  |  Airports & Gates
Delta today launched phase one of a test program designed to enhance the gate experience and streamline the boarding process for customers at T Concourse at Atlanta’s Hartsfield–Jackson International Airport. As part of this three-month pilot project, customers will encounter the following features when traveling through T1, T2 and T3 ...
June 4, 2020, 2:12 p.m.
2018 has been a year of firsts for the airline industry thanks to Delta leading the way with innovative investments and experiences that are transforming travel into a part of the journey customers can look forward to. From adding biometric options that ease airport processes, to reimagining how in-flight entertainment ...
Dec. 27, 2018, 10:30 a.m.
article  |  Customer Experience
A year after the highly successful launch of Delta's proprietary handheld Nomad device to help gate agents and red coats deliver faster, more personalized solutions for customers from the palm of their hands, the airline is deploying 1,000 more devices to nearly 40 domestic and international locations. The 2019 expansion ...
Nov. 14, 2018, 11:05 a.m.