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Delta Air Lines operated more than 55,000 flights carrying nearly 6 million customers during the peak travel period from Dec. 21, 2017, to Jan. 1, 2018, without a mainline flight cancellation while setting a company record with a 99.85 percent combined Delta and Delta Connection completion factor, the measure of ...
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For 241 days last year, Delta didn’t cancel a mainline flight anywhere in the world, beating an industry record it set last year by 80 days. More perspective: the 2016 mark doubled the record the airline set in 2014 and tripled the number of cancel-free days it had in 2013 ...
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With just 10 domestic mainline flights canceled of the more than 75,000 flights operated in September, Delta once again led the industry with the fewest cancellations among the 13 mainline and regional carriers tracked by the Department of Transportation.1 According to the agency's latest Air Travel Consumer Report published Tuesday ...
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On New Year’s Day 2016, Delta didn’t cancel a single mainline flight. It happened again the next day, and the next. Fast-forward to Sunday, Nov. 6, and the airline had gone 200 days this year without a single mainline cancellation—nearly two months shy of the end of the year. 1 ...
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In the third "Who We Are" video, Delta employees from across the operation tell customers "no matter what happens, I'll put you first." The video concludes a series promoted on social media channels to reinforce Delta's commitment to reliability and customer service. The first two "Who We Are" videos are ...
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Delta employees continue to give new meaning to the old saying that records are meant to be broken. This time, and with more than three months remaining in the year, Delta has achieved 165 days of 100 percent mainline "completion factor" - meaning no flights were canceled - which bests ...
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A new #whoweare video featuring Delta employees - along with CEO Ed Bastian - discussing the duty of earning customers' trust debuted Monday on company social media channels. The new video closely follows the initial #whoweare video, and both stress Delta employees' commitment to reliability. ​ "Being trusted is a ...
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By Thursday afternoon it had been more than 130 hours and roughly 25,000 flights since Delta and its six regional partner airlines last canceled a flight, delivering 2.2 million customers to their destinations. “What Delta people have done this month and throughout the summer has been nothing short of incredible,” ...
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Employees – from pilots to mechanics to customer service agents – are reaffirming Delta’s commitment to reliability in a new video touting the airline’s operational performance declaring, “It’s who we are.” “It’s us, the Delta team,” employees say in the 60-second spot. “Who are there from the second you check ...
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Delta in June led the U.S. airline industry with the fewest cancellations and third place among all carriers reporting to the Department of Transportation in on-time performance according to the agency’s Air Travel Consumer Report released Thursday. With a completion factor of 99.98 percent—the measure of flights completed as scheduled—Delta ...
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Delta employees hit it out of the operational park in March, topping the charts with the fewest cancellations and taking second place in on-time and baggage performance1 among the 12 carriers tracked in the Department of Transportation Air Travel Consumer Report, published Monday. With 99.9 percent of flights completed as ...
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The Department of Transportation’s November Air Travel Consumer Report is out today and again shows Delta among the top of the industry in several operational performance metrics. November’s 89.5 percent on-time performance put Delta in the second place spot among the 13 carriers that report to the DOT finishing a ...
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On Monday, Delta people logged the airline's 95th day with zero cancelled flights in 2015, matching a milestone of operational excellence. In all of 2014, Delta had 95 such non-cancellation days - a record at the time. Put another way, Delta is well-positioned to set a new record for days ...