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​The young woman searched the faces in the crowded airport lobby till she found mine. "I've never been here before," she told me a little anxiously. "Actually, I've never flown before and I need to know what to do." This was a job for the Peach Corps, hundreds of Delta ...
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With Hurricane Irma hitting Atlanta on Monday, Delta's Airport Customer Service team solicited support from non-frontline employees through the airline's Peach Corps. The volunteer program assigns administrative personnel to customer-facing roles in the operation. "We have over 100 volunteers coming out to support the operation today," said Mike Flegal, an ...
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LOS ANGELES — The Toyota Corolla’s passenger door had barely cracked open outside Delta’s new home at Los Angeles International Airport’s Terminal 3 when Jaqueline Capocci approached with a smile. “Good morning sir, can I help you with your flight?” she asked, wearing a neon green vest with “Ask Me” ...
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Delta welcomed Children’s Miracle Network to Orlando this week for their annual Momentum conference, where CMN partners, sponsors and families celebrate the children’s success and hospitals’ accomplishments in awareness and fundraising. The focus of the event were the 64 child ‘Champions,’ a group of children who each have a remarkable ...
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Nov. 13, 2019, 2 p.m.
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Just shy of four months as a Delta employee, I’m not accustomed to being asked for advice. As a newbie in the Corporate Communications department, it’s usually me who’s asking the questions. So when I volunteered for Atlanta’s Peach Corps program recently, the tables were turned. My mission was to ...