article  |  Customer Experience
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Effective Jan. 12, all existing eCredit holders will have an additional year of flexibility for rebooking and traveling. Customers will be able to rebook their ticket by December 31, 2023, for travel throughout 2024.
Jan. 12, 2022, 4 p.m.
article  |  Customer Experience
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Delta has launched the latest enhancements to its automated rebooking system to improve the customer experience during flight cancellations and delays. New functionality has been added to kiosks in airport lobbies and concourses to give customers all available options for more individual control over rebooking their travel by letting them ...
Dec. 16, 2015, 11:49 a.m.