Delta announced today that upon John E. “Ned” Walker’s retirement on May 1, Tim Mapes will assume the role of Chief Marketing and Communications Officer, leading the company’s global marketing and communications strategy.“Tim is a world-class communicator. His more than 30 years of brand, marketing and communications experience inside and outside of Delta make him a strong leader to continue to elevate the momentum we have today,” said Delta CEO Ed Bastian.
Mapes’ scope of responsibilities will include Delta’s internal and external corporate communications and marketing functions, including advertising, corporate brand management and community engagement. He will also continue to serve as president of the Delta Foundation.
Walker returned to Delta as Chief Communications Officer in December 2016 during a period of leadership transition. He had served Delta in the role from 2008 – 2014. He has more than 35 years of airline industry experience, and prior to that served as a news anchor.
“Since his return, Ned has led our Corporate Communications team as they’ve shaped the global narrative of Delta’s achievements, driven by our unique culture,” Bastian said. "Ned’s leadership and service to Delta have helped position us to continue building the strength of our brand, reputation and mission, while growing the effectiveness and impact of our internal and external communications."
Mapes will report to Bastian and serve as a member of the Delta Leadership Committee.