employee-helping-customer-skyteam-rebooking.jpg
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New technological innovation allows agents to rebook and reissue tickets for SkyTeam customers when facing flight delays, cancellations or diversions.
Delta and WestJet tails
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Upon receipt of all regulatory clearances or approvals in the U.S., the new joint venture will enable Delta and WestJet to deepen their existing partnership.
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Summer brings severe weather challenges that Delta's Meteorology team tracks 24/7 for operational planning while keeping safety top of mind.
Apple Business Chat test rolling out to select customers, with expansion to all planned for fall.
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Delta's total winter season seats from Seattle to popular leisure destinations will be up 18 percent.
Upgraded Boeing 767-400s will have new Delta One business class seats. Delta Premium Select expands to more markets.
On a trip to the Delta Flight Museum, a former Delta employee reflects on how the company has changed over the years… and how it hasn’t.
N8employee-group-representation.jpg
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Delta’s strong culture and enthusiastic employees were cited by the study’s analysts in an interview this week.
Delta Korea tails
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Delta has acquired a 4.3 percent equity stake in Hanjin-KAL, the largest shareholder of Korean Air.
Prashant Sharma
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Prashant Sharma, V.P. – Loyalty, talks about how a combination of technology and customer-centric thinking provides customers with more personalized rewards and service.

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