Despite day-long aircraft de-icing requirements along mid-Atlantic airports, New York City and Boston, Delta’s operation fully stabilized Saturday, with no additional cancellations beyond the approximately 375 incurred early in the day Saturday.
Efforts by Delta teams through the night Friday and into Saturday resulted in a reset of its Atlanta hub Saturday afternoon. Delta expects regular operations across its U.S. domestic and global network Sunday.
Friday’s winter storm in Atlanta brought more than two inches of snow at Hartsfield-Jackson International Airport, nearly an entire year’s average of snowfall in a 24 hour period.
Change fee waivers for customers transiting Atlanta as well as New York-JFK, New York-LaGuardia, Newark, N.J., Newburgh, N.Y., White Plains, N.Y. and Boston remain in effect for customer flexibility.
Customers are encouraged to use delta.com to change travel plans. Customers affected by weather may make a one-time change to their ticket without fee if they are scheduled to travel to, from, or through the affected destinations on Delta, Delta Connection or Delta-coded flights during the specified time periods listed here. Additionally, if customers’ flights are cancelled or significantly delayed, they may request a refund.
This will be the final update for this winter storm event.
4 p.m. ET, Dec. 9
After a slow start at Delta’s Atlanta hub, the airline has resumed normal operations. The end of winter weather combined with a sustained employee effort allowed Delta to get its aircraft back in gear at the world’s busiest airport.
Some Atlanta aircraft on the gate overnight will need additional de-icing in the morning as temperatures are expected to drop into the low 20s Saturday.
The airline announced only an additional 25 cancelations from the morning, bringing the system-wide total to approximately 375 for the day.
In the Northeast, the winter storms have begun settling in and de-icing is underway and will continue throughout the day at several airports.
As part of Delta’s overall recovery effort, the airline will continue to restrict unaccompanied minors from connecting through Atlanta through today, Dec. 9, and through New York-area airports including Newark, JFK, LaGuardia and Boston through Dec. 10.
Customers are encouraged to use delta.com to change travel plans. Customers affected by weather may make a one-time change to their ticket without fee if they are scheduled to travel to, from, or through the affected destinations on Delta, Delta Connection or Delta-coded flights during the specified time periods listed here. Additionally, if customers’ flights are cancelled or significantly delayed, they may request a refund.
Refer to news.delta.com for the latest public advisories and statements.
10 a.m. ET, Dec. 9
Delta people have been working around the clock to reset the Atlanta Airport operations for weekend travel; however, the continued stream of winter precipitation in metro Atlanta throughout the night continues to impact the airline’s startup at Hartsfield-Jackson Atlanta International Airport.
Aircraft parked overnight on gates require a heavy pass of deicing before their first departures of the day, but as wintry precipitation tails off and temperatures rise, the operation expects to see increased momentum throughout the morning.
Delta ended Friday with more than 1000 system-wide cancellations, most departing from or arriving into Atlanta. Saturday’s operation opened with more than 350 system-wide cancels, again, with the bulk touching the Atlanta airport.
Customers are encouraged to use delta.com to change travel plans. Customers affected by weather may make a one-time change to their ticket without fee if they are scheduled to travel to, from, or through the affected destinations on Delta, Delta Connection or Delta-coded flights during the specified time periods listed here. Additionally, if customers’ flights are cancelled or significantly delayed, they may request a refund.
Refer to news.delta.com for the latest public advisories and statements.
10 p.m. ET, Dec. 8
Prolonged wintry precipitation and plunging temperatures continue to adversely affect Delta’s hub operation in Atlanta, causing approximately 970 flight cancellations Friday and approximately 290 for Saturday. Delta people are working through the night Friday to mitigate further impact to customers. Delta teams will be focused Saturday on resetting the Atlanta hub as the weather clears, while carefully managing winter storm impact along the mid-Atlantic region and at its New York City hubs.
Waivers for customers ticketed to, from or through Atlanta--now extended for customers ticketed through Dec. 10--New York City, and airports in the U.S. northeast are in place.
Customers are encouraged to use delta.com to change travel plans Customers affected by weather may make a one-time change to their ticket without fee if they are scheduled to travel to, from, or through the affected destinations on Delta, Delta Connection, or Delta-coded flights during the specified time periods listed here. Additionally, if customers’ flights are cancelled or significantly delayed, they may request a refund.
4 p.m. ET, Dec. 8
Delta’s Atlanta operation continues to be challenged by an intensified wintry mix driving lengthy deicing delays. The airline has canceled an additional 250 flights for a total of 625 from Atlanta today. Additionally, Delta has added a weather waiver for the northeast region including the New York area and Boston for travel on Saturday, Dec. 9. Please check Delta.com for the latest updates.
Noon ET, Dec. 8
On Thursday, Delta initially canceled about 125 flights for Friday given the forecast for winter storms at its largest hub, Hartsfield-Jackson Atlanta International Airport, and canceled an additional 250 flights as of noon Friday. Delta will maintain a delayed operation to ensure flights are properly de-iced and continuously moving. The airline will monitor any changes to the storm and may add cancellations or further delays as needed.
Customers are encouraged to use delta.com to change travel plans if ticketed to, from or through Atlanta on Dec. 8-9. Customers affected by weather in the Atlanta area may make a one-time change to their ticket without fee if they are scheduled to travel to, from, or through the affected destinations on Delta, Delta Connection, or Delta-coded flights during the specified time periods listed here. Additionally, if customers’ flights are cancelled or significantly delayed, they may request a refund.