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Delta is increasing its support of Puerto Rico with two additional humanitarian flights: one Thursday morning and the other Friday.

Flight 9971 departed from New York’s John F. Kennedy International Airport at 6 a.m. Thursday. The humanitarian flight, operated with a Boeing 767, brought 26,000 pounds of badly needed supplies, representatives of the Puerto Rican government, New York State Troopers and the capacity to provide airlift to 195 people looking to leave San Juan. 

Delta will operate its third humanitarian flight in less than a week on Friday, also departing from JFK. 

The flights were scheduled after Delta contacted the Puerto Rico governor’s office Monday with an offer of help. The governor requested a widebody aircraft to carry non-residents off the island and Delta teams across the company worked quickly to make the necessary arrangements.

In addition to the humanitarian flight Thursday, the airline will operate the following commercial flights:







8:05 a.m.

12:08 p.m.

Boeing 767ER


1:05 p.m.

5:01 p.m.

Boeing 767ER


9:46 a.m.

1:23 p.m.

Boeing 757-300


11 a.m.

2:46 p.m.

Boeing 757-300


11 a.m.

2:35 p.m.

Boeing 757-300


3:30 p.m.

7:14 p.m.

Boeing 757-300

Also Thursday, Delta will restart service to St. Thomas with one round trip flight from Atlanta as well as one on Saturday and Sunday.

Delta continues to work with San Juan’s Luis Munoz Marin International airport to operate flights within the constraints of damage to the airport caused by Hurricane Maria. Commercial operations continue to limit flights to 10 per day. 

In addition, Delta has extended its cap on fares to and from San Juan.

Fare caps and fee waivers in San Juan and the Caribbean

  • Delta has extended a fare cap to all continental U.S. markets to/from San Juan.
    • A fare cap to and from San Juan on nonstop itineraries now extends through Oct. 16 at $199 in the main cabin and $399 in First Class.
    • A fare cap is now also in place for connecting itineraries to any continental U.S. destination through Oct. 16 at $299 for main cabin service and $499 for First Class.
  • The airline has capped fares for non-stop flights for flights to and from Atlanta and St. Thomas until Oct. 9, as well as for flights to and from Atlanta and St. Maarten until Oct. 1.
  • Delta is temporarily waiving baggage and pet in cabin fees for customers traveling to and from San Juan and several other airports in the region. Baggage limits apply. See for a more information.

Important considerations:

  • To maximize space in the cargo hold for relief supplies, customers traveling to San Juan will temporarily be limited to three checked bags per ticketed passenger. The checked bag limit does not apply to customers traveling from San Juan.
  • Ticketed customers should arrive at the airport at least two hours before their scheduled flight.
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