- Delta is simplifying COVID-19 vaccine and other related entry requirements during booking, check-in and beyond with new experiences on delta.com
- Customers on most routes into the U.S. will be able to verify vaccination status through Delta FlyReady
As U.S. borders reopen to foreign visitors and the holiday season approaches, many are eager to reconnect with the places and people they’ve longed to see. Delta FlyReadySM and the Delta Discover Map give customers invaluable tools to plan, prepare and go.
Customers on nearly all international routes bound for the U.S. will be able to use new built-in functionality in Delta FlyReady to directly upload and verify their COVID-19 vaccination certificate and negative COVID-19 test results, starting Nov. 8. Those are key entry requirements imposed by the U.S. government for travelers wishing to enter the country as borders reopen.
While U.S.-based travelers have been taking advantage of Delta FlyReady for many destinations since this summer, new updates coming in November help take the guesswork out of travel for those bound for the U.S. in the weeks and months ahead. The tool simplifies the travel experience by sharing a streamlined view of the entry requirements at the customer’s destination, including those beyond health documentation.
Delta is also preparing updates to the Delta Discover Map, which has already inspired and informed countless travelers as they plan their journeys.
“In the months ahead, many of our customers will be traveling to the U.S. for the first time since before the pandemic – reuniting with family members, friends or colleagues and reclaiming the joy of travel,” said Rhonda Crawford, S.V.P. – Global Distribution & Digital Strategy. “And though international travel looks a lot different these days, we’ve listened to customers to make updates that will give them more personalized and better access to the information they say is important – removing the guesswork from travel plans and making room for them to enjoy their journey.”
MAKE SENSE OF ENTRY REQUIREMENTS WITH DELTA FLYREADY
Using Delta FlyReady is simple. Once directed to the tool via My Trips on delta.com or via the Fly Delta app*, customers on Delta FlyReady-enabled routes will automatically see the entry requirements in place for their destination along with informational resources that outline additional steps that may be needed prior to departure.**
Once health requirements are met, an indicator on the customer’s boarding pass will verify they are ready to travel.***
Announced early this summer in partnership with Virgin Atlantic Airways, the tool is just one example of how the airline is using innovation to smooth the return to global travel and offer a more personalized experience to customers.
UPDATED DELTA DISCOVER MAP PERSONALIZES PLANNING YOUR JOURNEY
Delta customers’ favorite planning tool is getting even better. Coming soon, Delta will introduce a brand-new Delta Discover Map experience, powered by Smartvel, that will allow customers to conveniently filter destinations based on health requirements, including vaccination status.
In a couple of clicks, customers can use the Delta Discover Map to filter, search and view an interactive map of carefully curated data from national and local government agencies and the International Air Transport Association (IATA) for a comprehensive view of the requirements that must be met prior to travel.
The map is a powerful tool for inspiration as well. Customers can filter by region and destination type – from beaches to cities and more – to get a better understanding of the destinations open for travel that fit their desired journey.
Since being introduced nearly one year ago, customers have relied on the Delta Discover Map as a key resource to gain insight into rapidly changing entry restrictions, local health guidelines, and links to necessary forms and applications needed to travel internationally.
* Delta will share additional guidance with customers via email and SMS prior to departure and direct them to the tool.