In the first of three videos, Chief Customer Experience Officer Bill Lentsch answers questions about Delta's new standard of clean and safety practices.
Delta continues moving to transform airline cleanliness with the same rigor we used to redefine industry expectations for on-time performance – because nothing is more important to us than the health and safety of our employees and customers.
In the process, we've made a lot of indefinite changes that customers, at home dreaming about traveling again, are asking us about. From "Is electrostatic spraying safe?" to "How should I prepare differently for travel on Delta," Chief Customer Experience Officer Bill Lentsch answers common questions from customers about Delta's new standard of clean and safety practices.
Watch Episode 2 of the series here