delta.com
 
 
Awards & Recognition
Updated January 2012

2011

  • Ranked No. 1 in Fortune magazine's list of the world's most-admired airlines.
  • Won the Business Travel News Annual Airline Survey, marking the first time Delta beat all other carriers in the contest's 14-year history.
  • Named domestic “Airline of the Year” by the readers of Travel Weekly magazine.
  • Named domestic “Airline of the Year” by Jaunted
  • Recipient of four Travel Weekly Gold Magellan Awards for “Most Eco-Friendly Green Airline,” “Best Business Class,”  “Best Economy Class” and “Best Marketing Campaign.”
  • Recipient of six Executive Travel Magazine Leading Edge Awards for U.S. airlines. Delta products and services were named “Best Airport Lounges,” “Best Business-Class Service,” “Best First-Class Service,” “Best Flight Experience to Mexico” and “Best Flight Experience to Central/South America.” Delta Private Jets was named “Best Private Jet Service.”
  • Recipient of Frequent Traveler Award for “Best Promotion for Redemption” for the elimination of SkyMiles award travel redemption fees.
  • Delta Private Jets won the “Best Private Jet Company in the Americas” award from Global Traveler Magazine.
  • Named "Best Airline for Travel Agent Support" and “Top Business Airline” by Recommend Magazine.
  • Ranked best among U.S. airlines in Latin Trade’sBest of Travel Awards” and No. 5 overall.
  • Received a perfect 100 out of 100 score on Human Rights Campaign’s 2011 Corporate Equality Index.
  • Delta TechOps named the “Best Airframe MRO Provider in the Americas” and the “Best Engine MRO Provider” for 2011 by Aircraft Technology Engineering & Maintenance Magazine.

Technology

  • Named by Compuware as winner of Gold in the “Gomez Best of the Web Performance Awards” in the airline category for the second year in a row.
  • The Fly Delta app was voted “Attendees Choice” at the 2011 BlackBerry World™ Wireless Achievement Awards for its innovation, usefulness and easy-to-navigate design.
  • Received MobileVillage “Shining Star” Award among navigation and travel-related mobile apps for the Fly Delta software application.
  • Awarded Gold DC Ad Club’s ADDY® Award for the Delta app.
  • Received Mobile Consumer Application Person of the Year Award for Bob Kupbens, vice president for eCommerce.

2010

  • CEO Richard Anderson wins Airline Business "Airline Strategy Award for Executive Leadership" for Delta's successful acquisition and integration of Northwest Airlines.
  • Ranked No. 3 in Fortune magazine's list of the world's most-admired airlines, up from No. 6 in 2009.
  • Named Best Domestic Airline and Best Airline Customer Service – Domestic by Executive Travel Magazine.
  • Named one of the top innovative companies by InformationWeek.
  • SkyMiles named "Best Frequent Flyer Program" by the readers of Business Traveler magazine.
  • Named "Best Airline for Travel Agent Support" by Recommend Magazine.
  • Named "Best MRO Provider of the Americas" for Delta TechOps by Aircraft Technology Engineering & Maintenance Magazine (ATE&M).
  • Named "MRO of the Year" for Delta TechOps by Aviation Week.
  • Named one of Human Rights Campaign's 2011 "Best Places to Work" for LGBT Equality.
  • Maintained virtually identical score in J.D. Power and Associates' Airline Satisfaction Index Study in overall customer satisfaction among traditional network carriers as compared to 2009, even as data combined for first time after Northwest merger.  J.D. Power recognizes Delta's efforts to merge service in public comments, saying: "Delta was able to bring up the overall merged airline's satisfaction levels to roughly in line with what Delta itself had before the acquisition."

 2009

  • "Best Frequent Flyer Program," "Best Airline Web Site" and "Best Airport Lounge" presented by Business Traveler magazine.
  • Recipient of Budget Travel magazine's "Extra Mile Award," which recognizes and celebrates companies and destinations that take extra steps to make travel easier and more affordable. Delta was recognized for the re-launch of its Red Coat program.
  • Recipient of Interactive Media Awards' (IMA) "Outstanding Achievement Award" for the planning, execution and overall professionalism of Delta's blog, "Below the Wing."
  • Ranked third in J.D. Power and Associates' Airline Satisfaction Index Study in overall customer satisfaction among traditional network carriers based on cost and fees, flight crew, in-flight services, aircraft, boarding/deplaning/baggage, check-in and reservations.
  • Named one of Human Rights Campaign's 2010 "Best Places to Work" for LGBT Equality.
  • Awarded Robert E. Fox "Race to Excel" Award for Large Private Organization for Delta TechOps.

2008

  • "Best Domestic Airline for First Class Service," "Best Domestic Frequent Flyer Program" and "Best Airline for Airport Lounges" presented by Business Traveler magazine.
  • Ranked second in J.D. Power and Associates' Airline Satisfaction Index Study in overall customer satisfaction among traditional network carriers based on costs and fees, flight crew, in-flight services, aircraft, boarding/deplaning/baggage, check-in and reservations.
  • Named one of InformationWeek’s 500 most innovative companies.
  • "Best Domestic Airline for First Class Service," "Best Frequent Flyer Program - Domestic," "Best Airline for Airport Lounges in the world," "Best U.S.-based Airline for Flights to Africa and No. 3 in the world," "Best U.S.-based Airline for Flights to the Middle East and No. 3 in the world" and "Best U.S.-based Airline for Flights to Canada and No. 2 in the world," presented by Executive Travel magazine.
  • Best Total Solutions Provider "Top Shop" Award presented to Delta TechOps by OneAero
  • Robert E. Fox “Race to Excel” Award for Large Private Organization presented to Delta TechOps.
  • Award for Use of Nontoxic Materials on Aircraft presented by the U.S. Environmental Protection Agency's (EPA) Design for the Environment program for Delta's use of PreKote – an environmentally friendly, non-chromium surface pretreatment – on its aircraft.
  • Green Cross for Safety Medal presented by The National Safety Council in recognition of outstanding achievement in safety and health, community service, responsible citizenship and a superior record in advancing safety and health practices.

2007

  • "Best Frequent Flyer Program" presented by Business Traveler magazine.
  • "Best Domestic Airline," "Best Domestic Airline for First Class Service," "Best Domestic Airline for Business Class Service," "Best Airline for Flights to Africa," "Best Airline for Flights to the Caribbean," "Best Airline for Flights to Central and South America," "Best Airline for Flights to Mexico," "Best Airline for Flights to Western Europe," "Best Airline for Airport Lounges," "Best Airline Customer Service" and "Best Frequent Flyer Program Domestic" presented by Executive Travel magazine.
  • North America’s "Leading Business Class Airline" presented by worldwide travel agents at the 14th Annual World Travel Awards.
  • "Best Airline Alliance of 2006" presented to the SkyTeam Alliance by Global Traveler Magazine
  • Ranked second in J.D. Power and Associates' Airline Satisfaction Index Study in overall customer satisfaction among traditional network carriers in North America -- “Among the Best” in cost and fees, in-flight service, flight crew and boarding/deplaning/baggage.