Updated February 2012
Worldwide Service
Delta Air Lines serves more than 160 million customers each year. Delta was named by Fortune magazine as the most admired airline worldwide in its 2011 World's Most Admired Companies airline industry list, and was named the “Top Tech-Friendly U.S. Airline” by PCWorld magazine for its innovation in technology. With an industry-leading global network, Delta and the Delta Connection carriers offer service to 342 destinations in 61 countries on six continents. Headquartered in Atlanta, Delta employs 80,000 employees worldwide and operates a mainline fleet of more than 700 aircraft. A founding member of the SkyTeam global alliance, Delta participates in the industry’s leading trans-Atlantic joint venture with Air France-KLM and Alitalia. Including its worldwide alliance partners, Delta offers customers more than 13,000 daily flights, with hubs in Amsterdam, Atlanta, Cincinnati, Detroit, Memphis, Minneapolis-St. Paul, New York-JFK, Paris-Charles de Gaulle, Salt Lake City and Tokyo-Narita. The airline’s service includes the SkyMiles frequent flier program, a world-class airline loyalty program; the award-winning BusinessElite service; and more than 50 Delta Sky Clubs in airports worldwide. Delta is investing more than $2 billion through 2013 in airport facilities and global products, services and technology to enhance the customer experience in the air and on the ground. Customers can check in for flights, print boarding passes, check bags and review flight status at delta.com.
| Operating Statistics |
| Headquarters: |
Atlanta, Georgia, USA |
| Hubs: |
Atlanta, Cincinnati, Detroit, Memphis, Minneapolis-St. Paul, New York-JFK, Salt Lake City, Paris-Charles de Gaulle, Amsterdam and Tokyo-Narita |
| Largest Hub: |
Atlanta – world’s largest airline hub with about 1,000 daily departures to 215 destinations |
| Stock Ticker: |
NYSE: DAL |
| Founded: |
1928 in Monroe, Louisiana, USA* |
| CEO: |
Richard Anderson |
| Destinations Served: |
341 (101 international; 240 domestic) |
| Countries Served: |
61 |
| Mainline Aircraft in Fleet: |
709 |
| Annual Passengers (2010): |
More than 160 million |
| Daily Flights: |
4,932 |
| Frequent Flier Program: |
SkyMiles (established 1981); more than 74 million members |
| Employees: |
More than 80,000 |
| Liquidity: |
$5.4 billion (as of 12/31/2011) |
| Annual Revenues (2011): |
$35.1 billion |
| Alliance: |
SkyTeam |
| Joint Venture Partners: |
Air France-KLM, Alitalia, Virgin Australia |
| Countries/Destinations Served with Worldwide Partners: |
578 destinations in 119 countries |
| Historic Firsts: |
- 2011—Delta announces major expansion at New York-LaGuardia Airport
- 2011—Delta awarded approval to create joint venture with Virgin Australia, greatly expanding options for customers traveling between the U.S. and Australia.
- 2010—Delta wins approval for first nonstop trans-Pacific service in three decades to Haneda Airport in central Tokyo
- 2009—Delta serves six continents with introduction of nonstop flights between Los Angeles and Sydney
- 2008—Delta and Northwest Airlines merge, creating an airline with major operations in every region of the world
- 2000—Delta is founding member of the SkyTeam alliance
- 1997—Delta launches major expansion into Latin America
- 1991—Northwest and KLM launch first joint trans-Atlantic service; Delta becomes the largest U.S. airline across the Atlantic with the acquisition of Pan American World Airways’ trans-Atlantic network
- 1987—Delta becomes a major West Coast U.S. airline with the acquisition of Western Airlines
- 1982—After Delta suffers financial losses, employees raise $30 million in payroll deductions to purchase the first Boeing 767, named "The Spirit of Delta"
- 1978—Delta launches its first trans-Atlantic flights between Atlanta and London-Gatwick, propelling the airline into the post-deregulation era
- 1972—Delta becomes a major airline in the Northeastern United States with the acquisition of Northeast Airlines
- 1955—Delta pioneers the use of the hub and spoke system
- 1953—Delta merges with Chicago and Southern Air Lines, adding first Delta service to the Caribbean and South America
- 1947—Northwest, which merged with Delta in 2008, pioneers the Great Circle route to Asia with service from the United States to Tokyo, Seoul, Shanghai and Manila
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*Delta Air Lines was founded as Delta Air Service in 1928; Other airlines that were later acquired by Delta include Northwest Airlines, established as Nortwest Airways in 1926, and Western Airlines, established as Western Air Express in 1925
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