Domestic Delta Premium Select
article  |  Customer Experience
Update regarding Delta Premium Select on Hawaii routes
To ensure we deliver the consistent experience our customers expect, Delta will postpone the winter launch of Delta Premium Select on three domestic long-haul Hawaii flights. We remain committed to expanding DPS to more routes and destinations in the months and years ahead. We apologize to impacted customers and are ...
July 29, 2022, 12:45 p.m.
Media Kit

The PARALLEL REALITY™ experience

The world’s first-ever PARALLEL REALITY experience is now live for departing and connecting Delta customers at Detroit Metropolitan Airport.
July 15, 2022, 2:30 p.m.
New LaGuardia Terminal
perspective  |  Customer Experience
Making LaGuardia the airport experience Delta customers deserve
On the heels of the opening of Delta’s new Terminal C at New York’s LaGuardia Airport, E.V.P. and Chief Customer Experience Officer Allison Ausband shares what it’s been like watching Delta and LaGuardia transform together over the past nearly 40 years – and what this latest reinvention means for our customers.
July 6, 2022, 9 a.m.
Customer at DTW looking at the new PARALLEL REALITY experience screen
article  |  Customer Experience
PARALLEL REALITY™ unlocks simpler, personalized airport experience for Detroit customers
Customers departing from Detroit Metropolitan Airport can now access PARALLEL REALITY™ technology, a must-be-seen-to-be-believed experience that demonstrates Delta’s spirit of innovation and commitment to customers.
June 29, 2022, 10:15 a.m.
Delta A321neo departs from Boston Logan Airport
article  |  Customer Experience
Delta continues to focus on improvement in hot summer travel season
In recent months, we've made several adjustments to minimize schedule disruptions and bounce back faster when challenges occur.
June 16, 2022, 12:30 p.m.
Every aspect of this Club was thoughtfully curated and designed, from the artwork to the seating options
article  |  Customer Experience
Transformed Delta Sky Club brings sleek glamour to Music City
After beginning construction in 2020, today Delta Sky Club celebrates the completed renovation of the Nashville International Airport (BNA) lounge. The reimagined space adds over 10,000 square feet and nearly 200 seats to the original Club.
June 10, 2022, 12:45 p.m.
The PARALLEL REALITY experience.
article  |  Customer Experience
Groundbreaking PARALLEL REALITY™ technology coming to Delta's Detroit hub
Originally previewed at CES, this mind-blowing technology allows multiple customers to each see personalized flight information tailored to their unique trip on a single, shared digital screen, simplifying their journey through the airport.
June 8, 2022, 1:30 p.m.
A couple enjoys seatback entertainment with Delta.
article  |  Customer Experience
Watch and learn with MasterClass on Delta Studio
A curated selection of classes from MasterClass await Delta customers this summer, thanks to a new partnership with the streaming platform – alongside latest hit movies, bingeable TV shows and curated playlists.
May 23, 2022, 9 a.m.
The crown jewel of the Club is the Sky Deck, a year-round, all-weather terrace where guests can enjoy drinks from the premium bar and panoramic views of downtown Los Angeles and the Hollywood Hills.
article  |  Customer Experience
Coming soon: What’s ahead for Delta Sky Clubs
New and bigger Clubs, unique food and beverage programming, exclusive access for Delta One customers – here’s what Delta Sky Club guests can look forward to seeing on future visits.
May 4, 2022, 10:30 a.m.
Once checked in, guests will ascend the monumental staircase or escalators, passing beneath dazzling ceiling fixtures modeled after ocean waves before arriving at the custom wood-screened area that marks the Club’s entrance.
article  |  Customer Experience
Delta’s new Terminal 3 at LAX, featuring show-stopping Delta Sky Club, now open
On April 20, the first phase of the new Delta Sky Way at LAX officially opened to customers, along with the terminal’s new, premier Delta Sky Club. The joint $2.3 billion investment in partnership with Los Angeles World Airports is slated for completion next year.
April 20, 2022, 3 p.m.