Dec. 12, 2016
Delta customers requesting wheelchair assistance when traveling now have a hotline to call for immediate support prior to, during and after their trip.
Nov. 4, 2016
Bill Lentsch, Senior Vice President - Airport Customer Service, writes about new boarding processes and other airport innovations.
Sep. 12, 2016
In this "Tales from the Frontline" feature, a Detroit tower agent and Atlanta operations manager learn about each other's work.
Aug. 18, 2016
In the latest installment of our Delta job swap series, Detroit operations service manager Dail Griffin from Airport Customer Service ’s below wing division, traded places with senior flight ...
June 8, 2016
After landing in Shanghai this past April, a quick-thinking team of Delta employees sprang into action to save the life of a customer. Because of their incredible teamwork and life-saving...
April 21, 2016
Kids from Harvest Hands, a social enterprise non-profit located in Nashville, met with Delta people from Airport Customer Service, TechOps and Community Affairs earlier this week to kick off planning...