Detroit Metropolitan Wayne County Airport
Delta’s Detroit hub is the airline’s primary gateway to its Asian market, with nonstop service to China, operating on Airbus A330 models. The hub operates more than 300 peak-day departures to more than 100 destinations across the globe.
Recent Network Developments
In the domestic market, this summer Delta is returning service to Sacramento in July, which last operated April of 2020. Additionally, Delta is bringing back summer seasonal service to Anchorage, which will operate three times weekly from June to Sept. 2.
Airport Experience
Digital ID
Delta has invested heavily in technologies to streamline and transform the airport journey. Digital ID, Delta’s time-saving, industry-first technology that allows customers to check bags and move through security without showing a physical government ID, debuted at DTW in 2021. Delta Digital ID is available to eligible customers in both the domestic and international terminals.
Parallel Reality
DTW is the exclusive hub for customers to experience the mind-bending PARALLEL REALITY technology. First displayed at CES 2020, this technology allows up to 100 customers to each see personalized flight information tailored to their unique trip on a single, shared digital screen — at the same time.
Delta Sky Club
The Motor City is home to five Sky Clubs that provide customers with thoughtful amenities like an assortment of meal offerings, premium beverage selections and intentionally crafted lounge space.
The most recent Delta Sky Club, which opened in December 2021, is a 4,600-square-foot space near gate A43 that seats up to 100 guests and overlooks the concourse and the existing main Club.
E.V.P. and Chief Customer Experience Officer Allison Ausband talks about the ways Delta is using digital innovation and infrastructure upgrades to make the airport journey as seamless, hands-free and “walking speed” for customers as possible.
Customers departing from Detroit Metropolitan Airport can now access PARALLEL REALITY™ technology, a must-be-seen-to-be-believed experience that demonstrates Delta’s spirit of innovation and commitment to customers.
Originally previewed at CES, this mind-blowing technology allows multiple customers to each see personalized flight information tailored to their unique trip on a single, shared digital screen, simplifying their journey through the airport.
Delta customers in Detroit can use their passport number and TSA PreCheck® or Global Entry membership as a digital ID.
