A pilot project at Ronald Reagan Washington National Airport gives customers another channel of choice to connect with Delta for assistance.
Georgia Tech students working in new facility
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A new facility on Georgia Tech’s campus unveiled last week will put the institution on the forefront of innovation in aerospace manufacturing, thanks to a generous grant from The Delta Air Lines Foundation.
Biometric Boarding Pass
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Delta customers now can use fingerprints instead of their boarding pass to board any Delta aircraft at Reagan Washington National Airport.
Delta has rolled out 100 handheld devices to help gate agents drive more personal engagements with customers at its home airport in Atlanta.
Delta partnered with Savannah College of Art and Design to get a creative perspective on what air travel in 2027 might look like.
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Delta partnered with Savannah College of Art and Design to get a creative perspective on what air travel in 2027 might look like.
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BizBash recently listed Delta as No. 3 among the top 10 innovative brands of 2017. The marketing trade outlet highlighted companies that create compelling live events to engage customers and build...
Airline partners with U.S. Customs and Border Protection on one-step facial recognition exit screening.
Self-service bag drop
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The test, planned for Minneapolis this summer, is the latest in a string of innovative solutions giving customers choice in their own experience.
Ribbon-cutting at The Hangar
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Bots, voice assistants and drones are a few of the solutions Delta’s global innovation center is testing to improve customer experience.
​Integrated helicopter airport transfers for Delta customers is the latest in airline's ongoing investments in customer innovation.

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