Delta is enhancing the customer experience at each travel point – check out this innovation road map for a few examples.
MSFT Lounge 5.jpg
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The new space will give guests the opportunity to connect and engage with Microsoft products and technologies.
Georgia Tech students working in new facility
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A new facility on Georgia Tech’s campus unveiled last week will put the institution on the forefront of innovation in aerospace manufacturing, thanks to a generous grant from The Delta Air Lines Foundation.
Biometric Boarding Pass
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Delta customers now can use fingerprints instead of their boarding pass to board any Delta aircraft at Reagan Washington National Airport.
CLEAR
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Biometrics streamline security process in continued effort to ease airport security lines through innovation.
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When severe weather or other events disrupt operations, Delta may issue a travel waiver to give customers the chance to take alternate flights without paying a change fee. And to make it easier for...
Delta opens first biometric-based self-service bag drop in the U.S.
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The new self-service bag drop is part of the airline’s commitment to transforming the travel experience with meaningful investments.
Delta partnered with Savannah College of Art and Design to get a creative perspective on what air travel in 2027 might look like.
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Delta partnered with Savannah College of Art and Design to get a creative perspective on what air travel in 2027 might look like.
Delta leverages 'big data' to drive thoughtful customer service in sky
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Flight attendants are empowered to deliver enhanced, informed customer recognition.
Self-service bag drop
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The test, planned for Minneapolis this summer, is the latest in a string of innovative solutions giving customers choice in their own experience.

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