CLEAR
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Biometrics streamline security process in continued effort to ease airport security lines through innovation.
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When severe weather or other events disrupt operations, Delta may issue a travel waiver to give customers the chance to take alternate flights without paying a change fee. And to make it easier for...
Delta opens first biometric-based self-service bag drop in the U.S.
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The new self-service bag drop is part of the airline’s commitment to transforming the travel experience with meaningful investments.
Delta partnered with Savannah College of Art and Design to get a creative perspective on what air travel in 2027 might look like.
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Delta partnered with Savannah College of Art and Design to get a creative perspective on what air travel in 2027 might look like.
Delta leverages 'big data' to drive thoughtful customer service in sky
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Flight attendants are empowered to deliver enhanced, informed customer recognition.
Self-service bag drop
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The test, planned for Minneapolis this summer, is the latest in a string of innovative solutions giving customers choice in their own experience.
Ribbon-cutting at The Hangar
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Bots, voice assistants and drones are a few of the solutions Delta’s global innovation center is testing to improve customer experience.
Turbulence_node
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TODAY's Jeff Rossen visited Delta's training center in Atlanta to learn how the airline is making a smoother flight possible with its innovative app for pilots.
Delta employees answer SCAD student questions
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What will air travel be like 10 years from now? Delta has tapped Savannah College of Art and Design students to help find answers.
IFX event
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Delta IT employees volunteered their time and talent at the company's first Innovative Flight Experience event, where they were tasked with developing solutions to improve customer experience.

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