How Delta and JetZero are re-inventing the customer and employee experience
Learn more about Delta and JetZero's partnership as they bring their revolutionary blended-wing-body-aircraft to life.

“With the layout being so wide, I'm thinking a pickleball court right in the middle would be perfect!”
Last month, Delta announced a first-of-its-kind partnership with JetZero to bring its 50% more fuel-efficient blended-wing-body aircraft to commercial viability.
Today, Delta CSO Amelia DeLuca and JetZero CEO Tom O’Leary joined The Morning X with Barnes & Leslie to discuss the partnership, including how Delta is offering its operational expertise to bring the aircraft to commercial viability and consulting on interior design to re-invent and further elevate customer and employee experiences.
Listen now: JetZero's Game-Changing Aircraft: A Sneak Peek at the Future of Delta Air Travel
While there won’t be any pickleball courts in the sky any time soon, this new shape will give Delta and JetZero the opportunity to re-evaluate everything from the customer and employee experience.
“Delta knows their customers so well, and we’re just so happy to be able to partner with them as we take this new shape...that allows us to look at really everything on the plane and say ‘How can we do this better?'” added O’Leary.
About Delta and JetZero’s partnership:
Delta Air Lines is partnering with JetZero on a revolutionary, more sustainable aircraft that looks and feels like nothing flying today’s commercial skies. The California-based start-up’s vastly more fuel efficient blended-wing-body (BWB) design is at the center of the collaboration and is one facet of Delta’s ongoing journey to advance industry innovation, drive down cost through increased fuel-savings, elevate the customer experience and achieve net-zero emissions by 2050.
On the heels of the airline celebrating 100 years of flight, the partnership underscores Delta’s commitment to shape what the future of flight looks like for centuries to come. Delta’s formal partnership with JetZero comes after the start-up received a grant from the U.S. Air Force in 2023 to help facilitate building a full-scale demonstrator for first flight in 2027. Delta will play a crucial role in the development by providing the operational expertise to help make this technology viable.
As the newest member of Delta’s Sustainable Skies Lab, JetZero has the direct support of the global carrier’s world-class talent and access to its industry-leading operations. That includes the right maintenance and operational footprints to prove out and accelerate the commercialization of the BWB airframe technology – which is expected to be up to 50% more fuel efficient than the tube-and-wing designs1 customers experience today. The partnership with JetZero marks Delta’s fourth revolutionary fleet partnership outlined in its sustainability strategy.
The leading global airline will also help design an interior experience of the future to ensure a best-in-class customer and employee experience. The uniquely shaped airframe, that differs from today’s tube-and-wing shape, offers endless possibilities. With Delta at the helm of designing the interiors, customers can expect changes that enhance their experience, including dedicated overhead bin space for each passenger, accessible seats and lavatories, and fewer rows.
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