Awards & Recognition
![Delta frontline employees](/sites/default/files/2022-04/frontline_employees.jpg)
Delta is consistently recognized for excellence in everything from passenger experience to customer service, operational performance to workplace culture.
In the survey conducted by Great Place To Work, 87% of employees who responded said Delta is a great place to work.
Indiggo, in partnership with Fortune, released its ReturnOnLeadership (ROL100) ranking – with Delta Air Lines taking the No. 4 spot overall.
Delta CEO Ed Bastian was joined onstage by six uniformed employees to accept the ATW Airline of the Year Award and Hall of Fame Honor in Dubai on Friday, May 31.
Delta ranked No. 1 overall and in three of the seven categories, including on-time arrivals, low U.S. DOT complaints and involuntary bumping.
Based on input of employees who voluntarily provide anonymous feedback on their daily jobs, benefits, interview experience and work environment, Glassdoor names Delta as one of its "Best Places to Work" for the eighth year in a row.
For the third year in a row, Delta has been awarded Cirium’s Platinum Award for operational excellence as well as topped the rankings for being the most on-time airline in North America.
Delta remains the best airline for business travelers for the 13th year in a row, with top marks for Delta’s exceptional customer service, distribution channels and expansive network.
In the 2023 - 2024 All-America Executive Team rankings by Institutional Investor, Delta finished first in seven categories within the airline industry.
A celebration took place in Atlanta the evening of Thursday, Oct. 12, 2023 with several business and community leaders in attendance to recognize Delta’s and Bastian’s achievements. His chosen theme, “Leading With Purpose,” demonstrates Delta’s core values of putting people first always.
Millions of airline customers representing more than 100 nationalities participated in the Skytrax survey to determine this year’s winners. Delta’s double recognition is a testament to the team’s hard work and focus on delivering outstanding customer service as the airline has risen to meet an unprecedented amount of demand.
After ending 2022 with an impressive slate of honors for outstanding customer service, a people-first culture, operational efficiency and state-of-the-art airport improvements, Delta is being highly recognized for both its investment in employees and its commitment to customers.
Bastian was selected by an independent committee for his work leading the remarkable revival of Delta during an era of unprecedented crisis and volatility in the airline industry.
The recognition shines a spotlight on Information Technology's efforts to orchestrate a multi-phased cloud migration, empower our front-line employees with new and improved ways to serve Delta customers, and put IT at the core of running the industry's best operation.
On Thursday, March 3, at UNCF’s “A Mind Is…” Gala in Washington, D.C., Delta received one of UNCF’s most prestigious honors - the Keeper of the Flame Award. This award is considered UNCF’s highest honor for corporate partners and commemorates a dedicated and successful partnership.
Delta CEO Ed Bastian and Delta Board Member and previous E.V.P. and CFO of The Coca-Cola Company Kathy Waller were honored on Feb. 25 by Junior Achievement (JA) of Georgia at the 33rd annual JA Atlanta Business Hall of Fame event, a black-tie gala to honor dynamic business and civic leaders who have shaped Atlanta into the robust city it is today.
Recognized for “hyper-personalizing airport wayfinding,” Delta claimed the No. 8 spot on Fast Company’s list of Most Innovative Companies in the travel category.
Each year, Glassdoor reviews the input of employees who voluntarily provide anonymous feedback on their daily jobs, benefits, interview experience and work environment to determine the top 100 large companies.
Delta climbed to No. 12 on this year’s list of Most Admired Companies – making it the highest-ranked airline on the list.
Delta climbed even higher among the world’s top 20 operators in terms of scheduled flights, ranking No. 6 among what OAG calls “mega airlines.” OAG also noted Delta’s low cancellation rate of just 0.01% of all flights, compared with the 0.69% industry average, in its report.
The Journal reported that Delta’s network completion factor ranked first among the nine U.S. carriers evaluated, and Delta Connection (No. 2 among regional competitors) contributed strongly to the airline’s performance throughout the year, with a 100% completion factor for 116 straight days.
For the second year in a row, Delta earned Cirium’s Platinum Award for global operational excellence.
Delta has led the industry again this year with its outstanding customer service, massive investments in infrastructure and operational efficiency.
In recognizing Delta ahead of its peers, corporate travel professionals cited the airline’s response to evolving customer needs and an unwavering commitment to consistent communication
Delta scoops another top award, this time at the prestigious Business Traveller Awards 2022.
The Frequent Traveler People’s Awards recognized Delta’s excellence in loyalty among airlines in the Americas. The winners are decided by the votes of more than 1 million members of over 100 frequent traveler programs around the world.
Forbes has ranked Delta Air Lines No.6 on its list of the World’s Best Employers for 2022, up 14 spots from the previous year. Delta is not just the highest-ranked airline on the list, it is also the leading company outside of the tech sector. Delta’s success is driven by its people-focused culture of safety and service. For 2023, Delta is further bolstering its commitment to the total wellbeing of its people with new investments in financial health, family building, parental leave, and caregiving benefits along with no increases in healthcare premium increases for the fifth consecutive year.
The quality of Delta’s in-flight service, airport amenities and innovations earned it the number one ranking on Conde Nast Traveler’s 2022 Reader’s Choice Awards for Best Airlines in the U.S.
Delta and its people are being recognized with awards again by Skytrax and Flyer Talk, picking up three awards at two London events this week.
The Points Guy is recognizing Delta for delivering a best-in-class customer experience throughout the travel journey, as ongoing investments in technology and innovation accelerate the airline’s path forward.
Delta’s SkyMiles program outperformed all global airlines and lands No. 2 spot overall in U.S. News & World Report’s annual ranking of airline loyalty programs.
Cirium’s new annual award is presented to an airline with outstanding performance considering the complexity of the airline’s operation, volume of flights, diversity of its network and other key operational factors.
Delta’s best-in-class service and leading approach to health and safety has recently earned recognition by a number of key trade publications.
Forbes has ranked Delta Air Lines No. 20 on its list of World’s Best Employers, the airline’s latest accolade this year, in addition to recent recognition from Conde Nast Traveler and USA Today’s 10Best.
Delta has been selected by customers as the Skytrax Best Airline in North America for 2021 and was recognized for its health, hygiene and safety protocols during the COVID-19 pandemic.
The online travel and lifestyle platform said Delta topped rankings in reliability and travel experience and noted its consistent scores across all categories that pushed it to the top.
With an overall score of 860 out of 1,000, the airline was recognized as No. 1 in customer satisfaction among airlines in North America by J.D. Power
Categorized as a ‘leader’ for ‘thinking ahead,’ Delta was recognized for its focus on customers throughout the COVID-19 pandemic.
“In an extraordinary year for commercial airlines, Delta has stood out for taking a customer-first leadership role during the pandemic."