Awards & Recognition

The annual Business Travel News survey asks corporate travel professionals to rank airlines on a variety of attributes, including network—both partnerships and frequencies—customer service and communication, distribution, products and services.  

Delta shines in Forbes Travel Guide’s first Verified Air Travel Awards, celebrating best airline and airport experiences. 

Indeed's Work Wellbeing 100 is an index of public companies that are excelling in work wellbeing and outperforming the market, demonstrating that wellbeing is not just better for people, but better for business. 

Great Place To Work selected the 2024 PEOPLE Companies that Care List by gathering and analyzing over 1.3 million confidential survey responses from companies representing more than 8.2 million U.S. employees at Great Place To Work Certified organizations. 

In the survey conducted by Great Place To Work, 87% of employees who responded said Delta is a great place to work. 

Skytrax World Airline Award winners are voted for by travelers themselves in response to Skytrax’s World Airline Survey, the largest customer experience survey of its kind. 

After compiling data across a diverse range of metrics, including operational reliability, customer experience, network, cost and loyalty offerings, The Points Guy is recognizing Delta as the best U.S. airline for the sixth time since 2018.

Indiggo, in partnership with Fortune, released its ReturnOnLeadership (ROL100) ranking – with Delta Air Lines taking the No. 4 spot overall.

Delta CEO Ed Bastian was joined onstage by six uniformed employees to accept the ATW Airline of the Year Award and Hall of Fame Honor in Dubai on Friday, May 31.

Delta is the only airline to be included on Fortune's 100 Best Companies to Work For® 2024 list. Employee feedback is a key driver in the process, which recognizes employers who provide a great company culture.

Delta climbed the ranks on Fast Company’s Most Innovative Companies list in the travel category, earning accolades for making fast, free Wi-Fi standard in the sky.

Delta ranked No. 1 overall and in three of the seven categories, including on-time arrivals, low U.S. DOT complaints and involuntary bumping.

Based on input of employees who voluntarily provide anonymous feedback on their daily jobs, benefits, interview experience and work environment, Glassdoor names Delta as one of its "Best Places to Work" for the eighth year in a row.

For the third year in a row, Delta has been awarded Cirium’s Platinum Award for operational excellence as well as topped the rankings for being the most on-time airline in North America.

Delta remains the best airline for business travelers for the 13th year in a row, with top marks for Delta’s exceptional customer service, distribution channels and expansive network.

In the 2023 - 2024 All-America Executive Team rankings by Institutional Investor, Delta finished first in seven categories within the airline industry.

A celebration took place in Atlanta the evening of Thursday, Oct. 12, 2023 with several business and community leaders in attendance to recognize Delta’s and Bastian’s achievements. His chosen theme, “Leading With Purpose,” demonstrates Delta’s core values of putting people first always.

Millions of airline customers representing more than 100 nationalities participated in the Skytrax survey to determine this year’s winners. Delta’s double recognition is a testament to the team’s hard work and focus on delivering outstanding customer service as the airline has risen to meet an unprecedented amount of demand.

​After ending 2022 with an impressive slate of honors for outstanding customer service, a people-first culture, operational efficiency and state-of-the-art airport improvements, Delta is being highly recognized for both its investment in employees and its commitment to customers.

Bastian was selected by an independent committee for his work leading the remarkable revival of Delta during an era of unprecedented crisis and volatility in the airline industry.

The recognition shines a spotlight on Information Technology's efforts to orchestrate a multi-phased cloud migration, empower our front-line employees with new and improved ways to serve Delta customers, and put IT at the core of running the industry's best operation.

On Thursday, March 3, at UNCF’s “A Mind Is…” Gala in Washington, D.C., Delta received one of UNCF’s most prestigious honors - the Keeper of the Flame Award. This award is considered UNCF’s highest honor for corporate partners and commemorates a dedicated and successful partnership.

Delta CEO Ed Bastian and Delta Board Member and previous E.V.P. and CFO of The Coca-Cola Company Kathy Waller were honored on Feb. 25 by Junior Achievement (JA) of Georgia at the 33rd annual JA Atlanta Business Hall of Fame event, a black-tie gala to honor dynamic business and civic leaders who have shaped Atlanta into the robust city it is today.

Recognized for “hyper-personalizing airport wayfinding,” Delta claimed the No. 8 spot on Fast Company’s list of Most Innovative Companies in the travel category.

Each year, Glassdoor reviews the input of employees who voluntarily provide anonymous feedback on their daily jobs, benefits, interview experience and work environment to determine the top 100 large companies.

Delta climbed to No. 12 on this year’s list of Most Admired Companies – making it the highest-ranked airline on the list.

Delta climbed even higher among the world’s top 20 operators in terms of scheduled flights, ranking No. 6 among what OAG calls “mega airlines.” OAG also noted Delta’s low cancellation rate of just 0.01% of all flights, compared with the 0.69% industry average, in its report.

The Journal reported that Delta’s network completion factor ranked first among the nine U.S. carriers evaluated, and Delta Connection (No. 2 among regional competitors) contributed strongly to the airline’s performance throughout the year, with a 100% completion factor for 116 straight days.

For the second year in a row, Delta earned Cirium’s Platinum Award for global operational excellence.

Delta has led the industry again this year with its outstanding customer service, massive investments in infrastructure and operational efficiency.

Cirium’s new annual award is presented to an airline with outstanding performance considering the complexity of the airline’s operation, volume of flights, diversity of its network and other key operational factors.

“In an extraordinary year for commercial airlines, Delta has stood out for taking a customer-first leadership role during the pandemic."