Operations

With icy conditions throughout the Gulf Coast and Southeast region, many airports remain closed Wednesday. Delta teams are in constant contact with all aviation stakeholders to safely resume operations as quickly and safely as possible. 

Delta teams restored reliable service this weekend after Winter Storm Cora disrupted operations in the Southeast.

The safety of Delta people and customers is of the utmost importance as we manage flight delays, cancellations and the resumption of service when conditions allow.

Delta teams are ready to fly 9.3 million customers on more than 75,000 flights from Dec. 20 to Jan. 6. Here are a few ways customers can get ready for their holiday travel.

Delta's Operations & Customer Center is gearing up for winter, and we talked to Pete Sansom, one of six OCC Duty Directors, about how the team ensures the airline is prepared to run a smooth operation this season.

Here’s a rundown of pro tips, fast facts and nice-to-knows about how Delta people will connect you with the people and places you love during your Thanksgiving holiday.

Led by in-house team of aviation meteorologists, Delta is closely monitoring track of Hurricane Milton.

Delta is the first U.S. commercial operator to receive FAA Certificate Management Office concurrence for our plans to use these drones for maintenance inspections across our fleet.

Delta CEO Ed Bastian shared the following message Wednesday morning as the airline continues to recover from the impact of last week's CrowdStrike outage.

Delta is continuously monitoring the security situation in Tel Aviv and updating its service between Ben Gurion Airport (TLV) and New York, Atlanta and Boston on an ongoing basis.

Delta is expecting nearly 9 million customers from Dec. 21-Jan. 7 as the airline builds on a strong November and Thanksgiving holiday travel period.

Final numbers for the full holiday period of Nov. 17-28 are still pending**. However, from Friday, Nov. 17, through Sunday, Nov. 26, Delta carried more than 5.3 million customers on more than 43,000 flights systemwide.

Official Delta projections put the total estimated customer count between 6.2 million and 6.4 million from Friday, Nov. 17-Tuesday, Nov. 28 – averaging 515,000-530,000 customers a day.

Delta has completed three special repatriation flights this week from Athens, Greece, to New York to support customers returning to the U.S. from Israel. Regular service between Athens and the U.S. continues.

Delta has extended a travel waiver for all customers with travel booked to/from Tel Aviv, and is notifying customers of refund option and cancelations.

Delta’s hub at Minneapolis-Saint Paul International Airport is “home of the world’s best deicers.” If the winter months are their regular season, summer is time for boot camp – getting trained and ready for the winter ahead.

Warren Weston, one of Delta’s lead meteorologists, gives an inside look at every role Delta’s in-house meteorology team plays, from updating the Weather Information Tool and helping flight crews avoid turbulence to forecasting the weather both around major airports and up to 40,000 feet.

Nearly three dozen Delta frontline employees made a trip to Capitol Hill in Washington, D.C., on June 13 to advocate for the modernization of the federal perimeter rule at Washington’s Ronald Reagan National Airport.

Customers with last-minute changes can stand by for an alternate flight for free starting Aug. 4.