Leader Bio
Dwight James is Senior Vice President — Customer Engagement & Loyalty for Delta Air Lines, and CEO — Delta Vacations, responsible for the airline’s digital strategy, SkyMiles loyalty program, Delta Sky Clubs, and industry-leading partnerships with companies like American Express, Airbnb and Lyft.
Aug. 15, 2022, 11 a.m.
article  |  Routes & Waivers
Expanded waivers join new capability to automatically block adjacent seats when booking
July 30, 2020, 1:15 p.m.
article  |  Strategy & Leadership
Dwight James' work at Delta has always required him to think across borders. In 2015 he was leading pricing and revenue management for the Trans-Atlantic, his latest in a series of positions focused globally. But email, Skype and international visits have never been satisfying for Dwight, who believes in looking ...
March 15, 2018, 3 a.m.