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Through an exclusive partnership with CarePod, Delta launches a new standard of travel with a state-of-the-art pet travel carrier that provides real-time updates for customers. A phased U.S. rollout will begin, following a successful two-month trial.
Jan. 22, 2020, 9 a.m.
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Effective immediately, Delta is discontinuing its 8-hour flight limit for emotional support animals (ESAs). The policy change comes on the heels of U.S. Department of Transportation guidance regarding service and support animals. After working with the DOT and cross-divisional business groups, Delta was able to develop a solution to protect ...
Oct. 22, 2019, 2 a.m.
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At Delta, our first priority is the safety of customers and pets in our care. To ensure a high-quality, consistent service, Delta Cargo has entered into an exclusive long-term partnership with CarePod, a pet technology start-up that has developed a new standard of first-class safety and care for pet air ...
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Delta, which led the industry in March by updating its service and support animal policy, says it will further enhance its restrictions, effective July 10. The enhancements include introducing a limit of one emotional support animal per customer per flight and no longer accepting pit bull type dogs as service ...
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At Delta, we know pets are important members of the family. Our pet travel options were updated in 2016 to ensure a high-quality, consistent service when owners choose to ship their pets with Delta Cargo. Delta passengers have two options when flying a pet. Allowable pets can travel onboard with ...
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Delta's updated policy for those traveling with service and support animals begins today. The new requirements support Delta's top priority of ensuring safety for its customers, employees and trained service and support animals, while supporting the rights of customers with legitimate needs, such as disabled veterans, to travel with trained ...
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In January, Delta announced policy changes for those traveling with service and support animals to support the airline's top priority of safety, after an 84 percent increase in reported service and support animal incidents since 2016. Based on conversations with key stakeholders in the disability community, the airline is further ...
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Delta Air Lines is taking steps to further protect its customers, employees and service and support animals by implementing advance documentation requirements for those animals. This comes as a result of a lack of regulation that has led to serious safety risks involving untrained animals in flight. The new requirements ...
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Effective today, Delta passengers will have two options when flying a pet. Allowable pets can fly in all cabins of service (except international business and international Delta One) or as freight through Delta Cargo. As announced last November, there is one notable exception: Members of the U.S. military and U.S ...
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A group of Delta employees and retirees have been using their travel pass privileges for good – by helping shelter dogs and cats find their ‘fur-ever’ homes across the U.S. – and it all started with one puppy named Buddy Love. Four years ago, Erica Staton, Delta Flight Attendant and ...
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Effective March 1, Delta passengers will have two options when flying a pet. Allowable pets can fly in all cabins of service (except international business and international Delta One) or as freight through Delta Cargo. As announced last November, there is one notable exception: Members of the U.S. military and ...
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Delta will no longer accept pets as checked baggage, but will continue to transport allowable pets in all cabins of service except Delta One, effective March 1, 2016. Customers may also ship pets for travel within the United States as freight through Delta Cargo. One notable exception to this new ...