Nov. 30, 2018
Delta customer Wesley S. sent a frantic tweet to Delta at 10 p.m. Nov. 19, after noticing his son Xavier who has autism had lost his beloved monkey doll on his flight to Nashville from Atlanta.
Sep. 7, 2018
Wilmarie Ramos Cotto, Global Ticket Support Specialist, took the world behind-the-scenes at Delta's Customer Engagement Center in Tampa.
Aug. 7, 2018
A Delta Ground Maintenance Technician took the world behind the scenes on Instagram at Delta's Ground Service Equipment facility in Atlanta.
Sep. 6, 2016
Over the next several weeks, Delta will engage Los Angeles customers through a location-based scavenger hunt on Snapchat, marking the first use of the app's geo-filter capabilities.
Aug. 29, 2016
The video, which debuted on Delta’s social media accounts Monday, puts a human face on the airline's operational performance.
Aug. 10, 2016
Social media, along with input from frontline employees, gave Delta an opportunity for a creative approach to serve frustrated customers.
Apr. 4, 2016
Delta has a new home on Twitter devoted specifically to the Empire State. Beginning today, @DeltaNY will combine news and information from @Delta with New York-specific updates and conversation. “We...
Jul. 29, 2015
Airlines for America , the industry trade organization for the leading U.S. airlines, recently announced the launch of a social media campaign called #ThereToHere. The campaign highlights the...
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