About 80,000 Delta people from meteorologists and strategic decision-makers to customer service agents, reservation specialists, technicians, pilots and flight attendants have the same priority: keep the airline’s people and customers safe while providing reliable, enjoyable service.
That’s why this week they are monitoring conditions and using data to make safe operational decisions around Delta’s flying at Bahamian and Florida airports as Tropical Storm Nicole, forecasted to become a hurricane, drives flight cancellations.
Delta teams will stay close with all officials and stakeholders at airports within the path of the storm to safely resume flying when conditions on the ground are safe to do so. Delta has canceled flights for later Wednesday and into Thursday at Eleuthera in the Bahamas and Orlando, West Palm Beach, Melbourne and Daytona Beach in Florida. Additional cancels at additional airports are possible depending on the duration, trajectory and severity of the storm.
Customers are urged to watch their flight status closely on delta.com or the Fly Delta app. The airline issued a fare difference waiver for numerous destinations in the Bahamas and Florida effective from Nov. 8- 13. With this, the fare difference for customers will be waived when rebooked travel occurs on or before Nov. 16, 2022, in the same cabin of service as originally booked.
All 80,000 Delta people are focused on delivering a reliable, high-quality experience and minimizing inconvenience when circumstances disrupt scheduled operations. A customer guide to traveling with Delta offers more information about cancellations, refunds and waivers.