Michelle Horn joined Delta Air Lines in 2021 as Senior Vice President and Chief Strategy Officer, leading the Corporate Strategy team as the airline recovers from the COVID-19 pandemic and builds a roadmap in line with our future vision.
Her key responsibilities include identifying new opportunities, while planning for the uncertainties of our current environment, and driving high-priority initiatives across our divisions to support our success and help ensure Delta leaves the pandemic in a strong leadership position within our industry.
Michelle brought two decades of experience to Delta after serving as a Partner at McKinsey, working on strategies for clients as well as working in the center of McKinsey's own client service transformation across the globe.
She comes most recently from Softbank, the Tokyo-based investor in fast growth technology companies, where she focused on scaling companies in that portfolio. Michelle served Delta for over a year earlier in her career and has been a long-time admirer of Delta's people, mission and values-oriented culture.
Born in Bogota, Colombia and having lived in seven countries on five continents, Michelle’s experience building, growing and transforming global businesses is well aligned with Delta’s mission to better connect the world.
Michelle earned a bachelor’s degree in economics from the College of William and Mary and holds an MBA from the University of Virginia Darden School of Business.