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Jeff Arinder is Vice President – Alliances for Delta Air Lines. In this role, he is responsible for developing and implementing deep, integrated relationships with Delta’s alliance, joint venture and equity partners. Jeff began his career at Delta in 1999 as an analyst in Network Planning and subsequently spent time ...
March 1, 2016, 9 a.m.
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Steve Sear is President – International and Executive Vice President – Global Sales for Delta Air Lines. Steve is responsible for the Asia Pacific, Atlantic and Latin regions, as well as Alliance strategy, partner development and Global Sales. He previously was Senior Vice President – Global Sales, overseeing Delta’s commercial ...
Sept. 24, 2020, noon
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As CEO of Delta Air Lines, Ed Bastian leads a team of 75,000 global professionals that is building the world’s premier international airline, powered by a people-driven, customer-focused culture and spirit of innovation. Under Ed’s leadership, Delta is transforming the air travel experience with generational investments in technology, aircraft, airport ...
Aug. 27, 2020, 12 p.m.
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Tori Forbes-Roberts is Senior Vice President – Reservation Sales and Customer Care. In this role, she is responsible for nine Customer Engagement Centers in three countries with approximately 6,000 employees who engage with more than 40 million customers annually through phone, email, messaging and social media channels and generate approximately ...
Aug. 24, 2020, 1 p.m.
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Glen Hauenstein is President of Delta Air Lines, a position he assumed May 2, 2016. Glen was previously Executive Vice President and Chief Revenue Officer. As President, Glen oversees a team responsible for Delta’s network, revenue management, reservation sales, customer care, customer engagement and loyalty strategies. Since joining Delta in ...
June 15, 2020, 10 a.m.
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Paul Jacobson is Executive Vice President and Chief Financial Officer responsible for Delta’s global finance organization. Throughout his career, Paul has been a key contributor to Delta’s strategies and has been instrumental in a number of initiatives including the purchase of the Trainer oil refinery; balance sheet initiatives that have ...
June 15, 2020, 10 a.m.
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Joanne Smith is Executive Vice President and Chief People Officer for Delta Air Lines. She is responsible for preserving the airline's unique culture of positive engagement with its more than 80,000 employees, overseeing talent management and development, recruitment, HR service delivery, diversity and inclusion, HR policies and programs. Under Joanne’s ...
June 15, 2020, 10 a.m.
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Rahul Samant is Executive Vice President and Chief Information Officer responsible for Delta’s information technology and digital strategy spanning applications, data, cybersecurity and infrastructure, which are a vital part of nearly every aspect of the customer experience. His work to fortify Delta’s IT infrastructure while leading Delta’s digital transformation is ...
June 15, 2020, 10 a.m.
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Peter Carter has served as Delta’s Executive Vice President, Chief Legal Officer and Corporate Secretary since July 2015. As Chief Legal Officer, Peter oversees Delta’s legal, compliance and government affairs groups worldwide and serves on the Delta Leadership Committee. Peter has worked to protect Delta’s freedom to operate by advocating ...
June 15, 2020, 10 a.m.
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Tim Mapes is Delta's Senior Vice President and Chief Marketing & Communications Officer. He is responsible for the strategy and coordination of Delta’s internal and external communications, as well as the global airline’s sustainability work. As Delta builds on its reputation as a reliable, customer-focused brand setting new standards for ...
June 15, 2020, 10 a.m.
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Bill Lentsch is Chief Customer Experience Officer for Delta Air Lines. In this role, Bill has oversight of In-Flight Service, Airport Customer Service, Reservations and Customer Care, Global Cleanliness, Product and Consumer Insight. Bill and his team are responsible for Delta’s industry-leading customer experience and the teams that make it ...
June 15, 2020, 10 a.m.
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Gary Chase is Senior Vice President and Chief Strategy Officer of Delta Air Lines. Gary and the Corporate Strategy team are responsible for developing and executing the long-term plans and initiatives required for Delta to achieve its strategic and financial objectives. Gary also leads One Delta, an enterprise transformation program ...
June 15, 2020, 10 a.m.
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As Vice President – Global Cleanliness for Delta Air Lines, Mike Medeiros leads Delta’s industry leading Global Cleanliness team dedicated to innovating and evolving Delta’s high cleanliness standards. Additionally, he has oversight for developing and executing Delta’s cleanliness methods and quality management to ensure a consistently safe and sanitized experience ...
June 10, 2020, 2 p.m.
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Dwight James is Senior Vice President – Pricing & Revenue Management for Delta Air Lines, responsible for the development, planning and execution of pricing and inventory management strategies, product strategy, commercial delivery, as well as commercial systems development and corporate revenue forecasting. Dwight previously held the title of S.V.P. – ...
April 9, 2020, 5 p.m.
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Carol Campbell is Managing Director – Consumer Insight for Delta Air Lines, responsible for guiding and shaping long-term strategies to deliver world-class experiences for Delta’s customers. Under Carol’s leadership, the Consumer Insight team plays a critical role in helping Delta to understand what’s most important to our customers in the ...
April 6, 2020, 11 a.m.