Leader Bio
Richard Cox is Senior Vice President – Reservation Sales and Customer Care. In this role, he is responsible for nine Customer Engagement Centers with approximately 6,000 employees who engage with nearly 40 million customers annually through phone, email, messaging and social media channels.
Jan. 19, 2023, 2:30 p.m.
Leader Bio
John Laughter is Executive Vice President & Chief of Operations. He leads the teams responsible for industry-leading safe, reliable operations across the globe with oversight of Corporate Safety, Security and Compliance; Crew Resources; Flight Operations; Operations Analysis & Performance; Operations & Customer Center; Subsidiary Airlines; and Technical Operations, including Delta...
Jan. 12, 2023, noon
Leader Bio
Tori Forbes-Roberts is Senior Vice President – Digital. In this role, she leads a team responsible for accelerating cross-functional initiatives and driving a multi-disciplinary approach to enhance customer interactions and employee tools throughout Delta’s digital platforms and channels. Previously, Tori served as Senior Vice President – Reservation Sales and Customer...
Jan. 10, 2023, 2 p.m.
Leader Bio
Julie Stewart is Delta’s Vice President of Investor Relations. In this role, she is responsible for maintaining Delta’s relationships with the investment community and communicating Delta’s financial results, strategy and ESG priorities to investors. In addition to Investor Relations, she also oversees the Competitive Analysis team and is the executive...
Jan. 9, 2023, noon
Leader Bio
As CEO of Delta Air Lines, Ed Bastian leads a team of 90,000 global professionals that is building the world’s premier international airline, powered by a people-driven, customer-focused culture and spirit of innovation. Under Ed’s leadership, Delta is transforming the air travel experience with generational investments in technology, aircraft, airport...
Dec. 2, 2022, 3 p.m.
Leader Bio
Peter Carter is Delta's Executive Vice President - External Affairs overseeing Delta's sustainability and innovation efforts, international teams, and leads legal and government affairs functions.
Nov. 16, 2022, 10:10 a.m.
Leader Bio
Pam leads Delta’s Sustainability and Innovation organization in service of the company’s net-zero future. She and her team are organized around two main focus areas: eliminating Delta’s climate impact from flying via the airline’s fleet, fuel and contrails; and embedding sustainability across the airline’s business to create sustainable, eco-friendly travel...
Nov. 1, 2022, 11 a.m.
Leader Bio
Capt. Patrick Burns is Vice President-Flight Operations & System Chief Pilot for Delta Air Lines. He is currently based in Atlanta, flying the Boeing 717. Patrick oversees all aspects of administrative and day-to-day operations for more than 14,000 pilots. Additionally, he directs the strategy of Delta’s pilot hiring and outreach...
Sept. 13, 2022, 3:30 p.m.
Leader Bio
Dwight James is Senior Vice President — Customer Engagement & Loyalty for Delta Air Lines, and CEO — Delta Vacations, responsible for the airline’s digital strategy, SkyMiles loyalty program, Delta Sky Clubs, and industry-leading partnerships with companies like American Express, Airbnb and Lyft.
Aug. 15, 2022, 11 a.m.
Leader Bio
Based in Santiago, Chile, Alex Antilla is responsible for Delta’s business and customer experience strategy throughout Mexico, Central America, South America and the Caribbean, along with the airline’s partnerships with the LATAM Group and Aeromexico.
Aug. 11, 2022, 10 a.m.
Leader Bio
Penny Jacob is the Vice President, of Commercial for the Delta TechOps Services Group (DTSG). DTSG serves as the umbrella brand representing the combined Delta TechOps, Delta Material Services, and Delta Flight Products. In her role, she is responsible for the teams that support a wide array of commercial operators...
June 1, 2022, 11 a.m.
Leader Bio
Rick Salanitri has spent virtually his entire career working to improve the onboard experience for commercial airline passengers. After graduating from Auburn University in 1985, Rick held various engineering and leadership roles for the DoD, a major US airline, and commercial airplane interior modification and manufacturing companies. In 2015, Rick...
June 1, 2022, 11 a.m.
Leader Bio
Eric Phillips is Senior Vice President and Chief Digital Officer for Delta Air Lines, where he leads teams focused on delivering personalized, seamless, and premium experiences for customers through Delta’s digital channels.
May 25, 2022, noon
Leader Bio
Erik Snell is Senior Vice President – Airport Customer Service (ACS), Cargo Operations, Ground Support Equipment (GSE) and Global Clean.
May 25, 2022, 9 a.m.
Leader Bio
Mike McBride is the Vice President of Maintenance Operations for Delta TechOps Services Group and Delta Material Services. He is a 32-year veteran of the aviation industry, including 22 years at Delta Air Lines and 10 years in the aviation consulting business. His professional experience has been related to engine...
May 12, 2022, 2:15 p.m.