In the small town of Chisholm, Minnesota, Delta's Iron Range Reservation Sales & Customer Care Customer Engagement Center (IRC) created the IRC High School Apprenticeship Program – the first of its kind across Delta. Launched in July 2021, the program aims to give local high school students a career with ...

A Delta customer's journey to connect with her newly adopted son becomes even more special as she forges a bond with a customer service agent.

Many customers may wonder how Delta makes decisions about cancellations and schedule changes and what Delta does to help them when those disruptions occur. Read on for more about how we take care of our customers when travel is interrupted – as well as tips on managing your next flight ...

Delta has operated 16 charters to Argentina, Chile, El Salvador, Guatemala, Italy, South Korea and Philippines to help repatriate nearly 4,000 Americans, and more flights are planned.

Read this article in Spanish or Portuguese. We understand it’s vital for customers to keep informed about how we are responding to COVID-19, so we’re offering our latest information on multiple channels. However you prefer to stay updated, we have an option suited to your needs. Stay up-to-date at the ...

Delta’s specialists exemplify the Delta Difference as the caring voice of the airline to customers in this uncertain, stressful time.

For 41 fifth grade students and their chaperones in Oklahoma City, what started as a normal weekend preparing for a trip to Richmond, Va. turned into an unfortunate moment of uncertainty as their flight, booked on a Delta competitor, was suddenly cancelled. As a result, the Monday morning start of ...

Jobs available in Cincinnati; Dallas; Hibbing, Minn.; Iron Range, Salt Lake City; Singapore and Tampa. Qualified candidates must be able to communicate with a polite, engaging and high-energy personality as well as be authorized to work in specified country. The full list of responsibilities along with behind-the-scenes videos are available ...

Delta on Tuesday submitted a letter to the House Energy and Commerce Committee’s Subcommittee on Commerce, Manufacturing, and Trade to comment on H.R. 4526 – the Stop Online Booking Scams Act of 2016. The Bill seeks to protect consumers from deceptive marketing practices in the hotel industry. In its letter ...

Reservation Sales, Customer Care and Delta Sales Support (DSS) teams received multiple honors at the 2016 Stevie Awards for Sales and Customer Service event held recently in Las Vegas. The Stevie Awards for Sales and Customer Service recognize the achievements of contact center, customer service, business development and sales professionals ...