E.V.P. and Chief Customer Experience Officer Allison Ausband talks about the ways Delta is using digital innovation and infrastructure upgrades to make the airport journey as seamless, hands-free and “walking speed” for customers as possible.
perspective | Customer Experience
Aug. 31, 2022, 9:30 a.m.
The world’s first-ever PARALLEL REALITY experience is now live for departing and connecting Delta customers at Detroit Metropolitan Airport.
July 15, 2022, 2:30 p.m.
article | Customer Experience
Customers departing from Detroit Metropolitan Airport can now access PARALLEL REALITY™ technology, a must-be-seen-to-be-believed experience that demonstrates Delta’s spirit of innovation and commitment to customers.
June 29, 2022, 10:15 a.m.