Effective June 1, 2022
Erik Snell is Senior Vice President – Airport Customer Service (ACS), Cargo Operations, Ground Support Equipment (GSE) and Global Clean. He leads Delta’s largest frontline operating group, including above- and below-wing ACS employees, Delta Sky Club agents, and teams responsible for GSE, aircraft cleaning, tower and cargo operations.
Erik served most recently as the company’s S.V.P. – Operations & Customer Center, Operations Analytics, and Delta Connection, with responsibility for Delta’s worldwide operations. He also led Delta’s Operations Analytics & Performance organization, which seeks to improve Delta’s operations and customer service performance through data-focused analysis and decision-making.
Erik joined Delta in 2005. His 17-year career includes roles in Finance, ACS, Delta Connection, TechOps and former Delta subsidiaries Delta Global Services and Delta Private Jets.
Earlier in his career, Erik managed investment portfolios for individual clients at SunTrust Bank in Atlanta.