Corporate Stats and Facts
NO ONE BETTER CONNECTS THE WORLD
Through exceptional service and the power of innovation, Delta Air Lines (NYSE: DAL) never stops looking for ways to make every trip feel tailored to every customer.
There are 100,000 Delta people leading the way to deliver a world-class customer experience on over 4,000 daily flights to more than 290 destinations on six continents, connecting people to places and to each other.
Delta served more than 190 million customers in 2023 -- safely, reliably and with industry-leading customer service innovation – and was recognized by J.D. Power this year for being No. 1 in First/Business and Premium Economy Passenger Satisfaction. The airline also was again recognized as North America’s most on-time airline by Cirium.
We remain committed to ensuring that the future of travel is connected, personalized and enjoyable. Our people’s genuine and enduring motivation is to make every customer feel welcomed and cared for across every point of their journey with us.
Headquartered in Atlanta, Delta operates significant hubs and key markets in Amsterdam, Atlanta, Bogota, Boston, Detroit, Lima, London-Heathrow, Los Angeles, Mexico City, Minneapolis-St. Paul, New York-JFK and LaGuardia, Paris-Charles de Gaulle, Salt Lake City, Santiago (Chile), Sao Paulo, Seattle, Seoul-Incheon and Tokyo.
As the leading global airline, Delta's mission to connect the world creates opportunities, fosters understanding and expands horizons by connecting people and communities to each other and to their own potential.
Powered by innovative and strategic partnerships with Aeromexico, Air France-KLM, China Eastern, Korean Air, LATAM, Virgin Atlantic and WestJet, Delta brings more choice and competition to customers worldwide. Delta’s premium product line is elevated by its unique partnership with Wheels Up Experience.
Whether transporting life-saving pharmaceuticals, organs for transplant, fresh flowers or seasonal produce, Delta Cargo provides world-class service, offering industry-leading shipping solutions and transporting over 13 million pieces a year.
Connection is at the heart of what we do at Delta. It's why we're bringing fast, free Wi-Fi presented by T-Mobile to our entire global fleet — connectivity at an unprecedented scale. With more than 650 aircraft equipped with reliable, streaming-quality connectivity today and more to come, customers can connect during travel and spend their time in a way that suits them – just like they would at home.
We believe social responsibility lies at the intersection of our values and expertise, guiding our work in sustainability, our communities, and diversity, equity and inclusion, including:
Working toward a more sustainable, elevated future of travel with a clear, metrics-based strategy by building coalitions, leveraging existing solutions and technologies, investing in the future of sustainable aviation fuel and actively inspiring next-generation solutions.
Committing – at every level of our organization – to actively seeking diversity, boldly pursuing equity, and consciously promoting inclusion as a necessary business imperative to drive systemic change that promotes equitable outcomes for all. Our Close the Gap strategy aims to ensure the representation of women, Black talent and Latin and Hispanic talent in leadership roles accurately reflects the broader employee population. Our talent programs work to remove unnecessary barriers, like four-year-degree requirements, to certain roles across the organization to widen internal and external talent pipelines. Delta's 12 Business Resource Groups influence and drive business strategies and help create solutions that have a significant impact on Delta people, customers and the communities we serve.
Returning 1% of the company's annual net income to the communities where we live, work and serve. Even more importantly, Delta people are making a difference in their communities by devoting their time and talents to a wide array of Delta's nonprofit and charitable partners.
Delta is America's most-awarded airline thanks to the dedication, passion and professionalism of its people. In addition to the awards from J.D. Power and Cirium, Delta has been recognized as the top U.S. airline by the Wall Street Journal; among Fast Company’s Most Innovative Companies; the World’s Most Admired Airline and one of the Best 100 Companies to Work For according to Fortune; and as one of Glassdoor’s Best Places to Work. In addition, Delta has been named to the Civic 50 by Points of Light for the past seven years as one of the most community minded companies in the U.S.
Connect with Delta on Delta News Hub, delta.com, via @DeltaNewsHub on Twitter and Facebook.com/delta.
Headquarters | Atlanta, Georgia, U.S.A. |
Key Hubs and Markets: | Amsterdam, Atlanta, Bogota, Boston, Detroit, Lima, London-Heathrow, Los Angeles, Mexico City, Minneapolis-St. Paul, New York-JFK and LaGuardia, Paris-Charles de Gaulle, Salt Lake City, Santiago (Chile), Sao Paulo, Seattle, Seoul-Incheon and Tokyo. |
Largest Hub: | Atlanta, world's largest airline hub and most-traveled airport |
Stock Ticker: | NYSE: DAL |
Founded: | 1925 as Huff Daland Dusters, became Delta in 1928 |
CEO: | Ed Bastian |
Frequent Flier Program: | SkyMiles, established 1981 |
Airline Alliance: | SkyTeam (founding member) |
Joint Venture Partners: | Aeroméxico (Joint Cooperation Agreement), Air France-KLM, Korean Air, LATAM, Virgin Atlantic |