Editor’s note: The following article, originally published on Oct. 24, was updated on Nov. 1 and again on Nov. 13 to include new information about flight cancellations between New York and Tel Aviv.
Delta is canceling additional flights between the U.S. and Tel Aviv because of ongoing conflict in the region.
Delta is continuously monitoring the security environment in Israel to inform cancellations to our flight schedule to and from Ben Gurion Airport in Tel Aviv (TLV). Our hearts are with all who are impacted as our people work to find safe alternatives for customers.
Delta flights between TLV and New York’s John F. Kennedy International Airport (JFK) will continue to be canceled as the airline continuously monitors the security situation in the region. Sales of these flights are suspended. Additionally, booking was suspended in October for TLV flights to and from Hartsfield-Jackson Atlanta International Airport (ATL) and Boston Logan International Airport (BOS).
As cancellations are processed, customers will receive notifications via the Fly Delta app and contact information listed in their reservation. Seats on Delta partner airlines remain bookable on delta.com and through Delta Reservations when available.
Delta is continuously monitoring the rapidly evolving security environment and assessing our operations based on security guidance and intelligence reports, including the most recent U.S. State Department travel advisory. While we remain committed to assisting those needing travel, Delta will continue making schedule adjustments, including additional cancellations on a rolling basis, as needed for the safety of our customers and crew.
Travel waiver and refunds
Delta continues to have a travel waiver in place for customers who booked travel before Oct. 11, 2023, to/from TLV so they can rebook their travel on available flights through Sept. 6, 2024. The waiver also allows impacted customers who wish to cancel their travel to request refunds via the Fly Delta app or delta.com, or by calling Delta Reservations for refund support.
Delta contributes to humanitarian support for those impacted in the region
Delta has contributed $1 million to the American Red Cross for the International Committee of the Red Cross (ICRC) toward humanitarian efforts for Israelis, Palestinians and all people impacted in the region.
Members of the Red Cross movement, Magen David Adom and the Palestinian Red Crescent Society have mobilized to provide emergency assistance such as health services, emergency care, ambulance services and other critical needs. It is anticipated that this situation will remain extremely volatile. The International Federation of Red Cross and Red Crescent Societies and the International Committee of the Red Cross are coordinating closely with both Magen David Adom and the Palestinian Red Crescent Society.
The American Red Cross is Delta's longest-standing nonprofit partner, and the partnership has allowed the airline, its customers and employees to help people in need worldwide since 1941. This contribution is in addition to Delta's $1 million grant to the American Red Cross as an Annual Disaster Giving Program partner.