Delta and partner Aeromexico continue to work together to enhance the customer’s travel experience and reduce stress. Effective Feb. 1, customers transferring from Delta flights to Aeromexico and Aeromexico Connect flights at Mexico City’s Benito Juarez International Airport will no longer have to claim their bags and then recheck them ...

Over 80% of customer experience seams closed. Technology and innovation focus drives customer satisfaction. Investments continue in 2020. Delta and Joint Cooperation Agreement partner Aeromexico are focused on providing their customers with a consistent experience when traveling between the two airlines. Over 3.2 million Delta and Aeromexico customers connect across ...

Delta and Aerom​exico joined with the Austin community to celebrate one of Mexico's most colorful traditions: Dia de los Muertos - The Day of the Dead. The teams gathered in the heart of Texas over the weekend to be part of the Viva la Vida Festival. The celebration included the ...

​Employees can receive one day of pay when they volunteer with a nonprofit organization of their choice through The Great Delta Give-Back. Delta people joined with Aeromexico and Virgin Atlantic to help refugees in an Atlanta-area community known as the most diverse square mile in America. The group worked with ...

Highlights include introducing eight new routes and two new joint destinations in Mexico, strengthening the network's power in the transborder market Airlines have eliminated 80% percent of the differences in service and standardized processes to create a seamless travel experience Since Delta Air Lines and Aeromexico departed together on a ...

​​Delta, in conjunction with its partner Aeromexico, will bring customers flying through its hub in the Twin Cities a new option to reach Mexico City and beyond, subject to government approval. In addition, Minneapolis/St. Paul International Airport uniquely offers connections to more than a dozen cities in the U.S and ...

Delta and Aeromexico joined to celebrate the Road to the Latin GRAMMYs as sponsors of the Latin GRAMMY Acoustic Sessions. For the airlines, supporting beloved Latin artists like Juanes, headliner of last night’s Latin GRAMMY Acoustic Session in Miami, reinforces their commitment and connection with the communities they serve. “This ...

Delta Air Lines Cargo has appointed Rafael Figueroa as Managing Director – Cargo Operations and Customer Experience, a role previously held by Julian Soell. Effective this fall, Rafael will transition from Aeromexico Cargo to Delta Cargo, to lead a team of over 1,600 employees, managing Delta’s worldwide cargo operation to ...

Delta Air Lines and its partner Aeromexico will connect the city of Detroit with Queretaro starting Sept. 17, 2018, creating a bridge between these two major industrial cities. This is the 13th route launched under the Joint Cooperation Agreement between both airlines, strengthening the power of the network in the ...

Delta Air Lines is celebrating its 40th anniversary of service to Guadalajara, Mexico (GDL). Over the last decade*, the airline has transported more than one million customers on approximately 9,000 flights connecting Guadalajara to Delta's extensive network in the U.S., Latin America and the world. "Mexico is a key destination ...

One year ago, Delta Air Lines and Grupo Aeroméxico, S.A.B. de C.V. launched the first transborder airline alliance with antitrust immunity between Mexico and the United States. Since then, more than 7 million passengers have enjoyed improved connectivity, more convenient schedules and increasingly seamless service between the two carriers. Today ...

Basic Economy fare product is now available on more than 50 percent of Delta’s flights between the U.S. and Mexico, including several new Guadalajara and Mexico City flights. Leisure destinations that already feature Basic Economy include Cancun, Puerto Vallarta and Cozumel. The expansion comes as joint cooperation partner Aeromexico introduces ...