A New Jersey cross country team was in danger of missing their meet after their flight to Orlando was canceled by another carrier. That's when Delta teams stepped in.
Wilmarie Ramos Cotto, Global Ticket Support Specialist, took the world behind-the-scenes at Delta's Customer Engagement Center in Tampa.
A pilot project at Ronald Reagan Washington National Airport gives customers another channel of choice to connect with Delta for assistance.
Delta employee veteran Vanessa Moreno
Vanessa Moreno explains how she realized Delta was the perfect fit after serving in the U.S. Army.
Employees went above and beyond to ensure a customer and his grandson, who has battled brain tumors, had a truly memorable trip to Disney.
Flying A330
In a letter submitted to the House Energy and Commerce Committee, Delta comments on the Stop Online Booking Scams Act of 2016, which seeks to protect consumers from deceptive marketing practices.
Delta has taken legal action to stop fraudulent activity by four New Jersey-connected businesses misrepresenting themselves as Delta, including charging customers fictitious fees to process ticket...
Delta will no longer charge a fee for customers who buy tickets by phone through Reservation Sales or in person at airports and other ticket offices.
In the latest installment of our Delta job swap series, flight attendant Kirk Wise traded places with specialist Devan Schaefer from Reservation Sales . Reservation specialists assist customers in ...
Woman Sitting in the airport charging phone
Airline combining @DeltaAssist into @Delta Twitter account for more direct communication with customers.