Sep. 7, 2018
Wilmarie Ramos Cotto, Global Ticket Support Specialist, took the world behind-the-scenes at Delta's Customer Engagement Center in Tampa.
Aug. 22, 2017
A pilot project at Ronald Reagan Washington National Airport gives customers another channel of choice to connect with Delta for assistance.
Mar. 27, 2017
Vanessa Moreno explains how she realized Delta was the perfect fit after serving in the U.S. Army.
Feb. 22, 2017
Employees went above and beyond to ensure a customer and his grandson, who has battled brain tumors, had a truly memorable trip to Disney.
May. 13, 2016
Delta has taken legal action to stop fraudulent activity by four New Jersey-connected businesses misrepresenting themselves as Delta, including charging customers fictitious fees to process ticket...
Apr. 14, 2016
Delta will no longer charge a fee for customers who buy tickets by phone through Reservation Sales or in person at airports and other ticket offices.
Apr. 13, 2016
In the latest installment of our Delta job swap series, flight attendant Kirk Wise traded places with specialist Devan Schaefer from Reservation Sales . Reservation specialists assist customers in ...
Apr. 4, 2016
Airline combining @DeltaAssist into @Delta Twitter account for more direct communication with customers.
Mar. 14, 2016
Reservation Sales, Customer Care and Delta Sales Support (DSS) teams received multiple honors at the 2016 Stevie Awards for Sales and Customer Service event held recently in Las Vegas. The Stevie...
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