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Customer Experience
June 14, 2018

IATA follows Delta's lead with RFID bag tag mandate (Article)

Delta's RFID bag tag real-time tracking system is being lauded by industry experts. International Air Transport Association (IATA) recently comittted to developing a global plan. Read more on...
Delta RFID Heathrow
Feb. 21, 2018

RFID bag tagging at London-Heathrow (Image)

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Awards
Feb. 20, 2018

Delta named among Fast Company’s Most Innovative Companies for 2018 (Article)

The airline's use of RFID technology to track customer bags in real time earned it the No. 6 spot among travel companies.
Delta RFID Heathrow
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Customer Experience
Feb. 1, 2018

Delta drives improved reliability with real-time bag tracking at London Heathrow (Article)

Radio Frequency Identification tags provide peace of mind when checking in luggage
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Operations
Oct. 26, 2017

Delta’s industry-leading baggage system receives international certification (Article)

Delta has been recognized as one of the first U.S. carriers to meet key baggage tracking requirements.
Holiday Travel Tips
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Customer Experience
Dec. 19, 2016

5 travel tips to keep in mind this holiday season (Video)

If you'll be traveling in all the hustle and bustle this holiday season, here are a few tips that may be helpful before and throughout the journey.
Delta launches push notifications for bag tracking
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Customer Experience
Nov. 15, 2016

Fly Delta app push notifications take stress out of checking a bag (Article)

App enhancement builds on Delta’s industry-first, system-wide launch of RFID bag tracking.
A Below Wing Employee loading the baggage cart
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Innovation
Oct. 25, 2016

Delta gives customers first-ever map view of bag’s journey (Video)

Customers will now be able to see their luggage as it travels through the airport and from one plane to the next.
RFID Tag on a bag going into the plane
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Innovation
Oct. 21, 2016

Group highlights Delta, makes case for industry-wide RFID bag tracking (Article)

The International Air Transport Association (IATA) this week shared results of a study finding that a global Radio Frequency Identification (RFID) solution could reduce the number of mishandled bags...
English
Aug. 31, 2016

List of airports receiving RFID technology (Article)

Some 84 airports across the United States are receiving Delta's RFID baggage-tracking technology. Here's the list: Baltimore (BWI) Las Vegas (LAS) Washington-National (DCA) Tampa (TPA) Rochester (ROC...

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